Mohammed Akhtab Ul Huda Email & Phone Number

Dhaka, Bangladesh

• Ensure End to End Processing of New Credit Card, Prepaid Card, Pre-Printed Card, Payroll Cards, Debit Cards application starting from Documentation screening to enrollment in Cards system, Enrollment of New Merchant.
• Have identified anomalies and successfully aligned Card Fees of existing Credit Card holder database from start till date as per updated schedule of charges to mitigate financial revenue leakage.
• Have aligned the Account number between Card Management system and other supporting system (EBL SKY Pay) to ensure that payment is processed diligently and smoothly for POS and E-Commerce Merchant to mitigate any.
• Have successfully reviewed and updated Secured, Unsecured, Corporate Credit Card PPG, Prepaid Card PPG, POS Merchant PPG, E-Commerce PPG to incorporate the new practice and adhere to prevailing, updated regulatory.
• Have identified existing Foreign National Clients, Politically Exposed Person, Influential Person and reviewed KYC information and regularized documents till date.
• Currently identified approximately 7000 Payroll clients with active cards that falls under discontinued payroll agreement and are taking steps to de-enroll from Payroll relationship to reduce cost.

Dhaka, Bangladesh

• Ensure End to End Processing of New Credit Card, Prepaid Card, Pre-Printed Card, Payroll Cards, Debit Cards application starting from Documentation screening to enrollment in Cards system at Cards Accounts Service
• Ensure New Merchant POS, Outlet, E-Commerce enrollment at Cards Accounts Service
• Engage in Process Simplification & take initiatives related to compliance, process re engineering
• Review and update Process guide
• Manage team to ensure all tasks are completed on timely manner with SLA
• Handle Source and Channel queries and support business

Dhaka, Bangladesh

• Generate both periodic and ad hoc reports to internal and external stakeholders as needed and deliver on timely manner.
• Maintain Internal Audit Risk Register (IARR) and act as a contact point for audit team, responding to audit queries and follow up with stakeholders.
• Special Cost Save initiative during Pandemic 2020: Reorganize Archive of Cards Ops using 5 S strategies to save shelf space.

Dhaka, Bangladesh

• Handled all NBR, Dudok, CIC related search queries as representative of Cards Ops.
• Approved service requests for existing card customers such as static data amendment, credit limit enhancement/downgrade, renewal cards, priority pass issuance, travel quota endorsements, enrollment and de-enrollment of.
• Nominated as one of the team members for handling Group Internal Audit in April 2019 and has achieved Acceptable Rating.
• Participated in Launch of Integrated Client Master Module project Across Retail Bank to maintain universal client relationship for retail products in 2019.
• Participated in Launch of Single client relationship for all cards products in 2018.
• Participated in Launch of Cards World Producer Software in 2017 for New Debit Card issuance and Debit Card Renewal Processing.

Dhaka, Bangladesh

• Approve credit limit assessment of level 1 customer segment (SCB staff, Payroll Customer and Secured Customer) up to unsecured 10 lacs and secured 15 lacs as per agreed process guide, perform end to end screening and.
• Have automated CIB Processing Fee through existing system report enhancement in May 2017.
• Have on-boarded Limit setting through qualitative risk based scoring and Card Number Generation in Cards Ops from Credit Initiation to reduce E2E TAT in April 2016.
• Have passed Group Internal Audit (April 2016-May 2016) as a team with a rating “Acceptable” and was instrumental in preparing audit responses on timely manner.
• Participated in several UAT, UVT, DR Exercise and Yearly BCP.

Dhaka, Bangladesh

• On boarded CIB report fetching activity from Credit Initiation team to Cards Ops and lead a 15 member team for fetching CIB reports in bulks for Bank Initiated Credit Limit Enhancement campaign in 2015.
• Recognized as one of the best performer in Asset Operations in 2015 with a performance rating of 1B (Outstanding).
• Conducted Credit Card new issuance training sessions in 2015 for New Joiners and Branch staffs.
• Have successfully managed business volume of 3500 credit cards per month with existing capacity of 9 members during launch campaigns of Master Titanium and GP Co branded Cards.
• Onboard De-duplication Activity at Card Ops to reduce TAT. This is done to identify active or closed loans, repayment history and identify black listed or watch listed clients in 2014.
• Validate Key in of customer information in Card system (eCaps), perform documentation screening and perform customer screening through global platform Detica / Norkom search to identify black listed or watch listed.

Dhaka, Bangladesh

• Maintain daily MIS and Perform Monthly Group Reporting for Credit Cards from Credit Risk Team perspective as per prescribed format.
• Assess credit card applications for new issuance and existing customer base & calculate income eligibility & financials, security values accurately to assign credit limit as per agreed methods.
• Simplified Bank Statement Verification reducing TAT to 3 days and Contact Point Verification Process reducing TAT to 1 day for Dhaka Based Clients and 3 days for Outstation Clients.
• Manage support staff, vendors for day to day tasks and handle queries.

Aibb (Associate Of The Institute Of Bankers, Bangladesh), Passed 4 Out Of 6 Courses

Jaibb (Junior Associate Of The Institute Of Bankers, Bangladesh) Diploma, Banking, Passed Successfully.

Master Of Business Administration - Mba, Accounting And Finance, 3.76 Out Of 4

Awarded Director's Honor list 2019 for Executive Masters of Business Administration Program

Bachelor Of Business Administration - Bba, Finance And Human Resource Management, 3.62 Out Of 4

Awarded Cum Laude distinction for class of 2013. Have Double Major in Finance and Human Resource Management