Mohammed Akhtab Ul Huda Email & Phone Number

Dhaka, Bangladesh

• Ensure End to End Processing of New Credit Card, Prepaid Card, Pre-Printed Card, Payroll Cards, Debit Cards application starting from Documentation screening to enrollment in Cards system, Enrollment of New Merchant, POS and E-Commerce Site at Cards Accounts Service.• Have identified anomalies and successfully aligned Card Fees of existing Credit Card holder database from start till date as per updated schedule of charges to mitigate financial revenue leakage.• Have aligned the Account number between Card Management system and other supporting system (EBL SKY Pay) to ensure that payment is processed diligently and smoothly for POS and E-Commerce Merchant to mitigate any adverse financial impact.• Have successfully reviewed and updated Secured, Unsecured, Corporate Credit Card PPG, Prepaid Card PPG, POS Merchant PPG, E-Commerce PPG to incorporate the new practice and adhere to prevailing, updated regulatory guidelines. • Have identified existing Foreign National Clients, Politically Exposed Person, Influential Person and reviewed KYC information and regularized documents till date.• Currently identified approximately 7000 Payroll clients with active cards that falls under discontinued payroll agreement and are taking steps to de-enroll from Payroll relationship to reduce cost.

Dhaka, Bangladesh

• Ensure End to End Processing of New Credit Card, Prepaid Card, Pre-Printed Card, Payroll Cards, Debit Cards application starting from Documentation screening to enrollment in Cards system at Cards Accounts Service• Ensure New Merchant POS, Outlet, E-Commerce enrollment at Cards Accounts Service• Engage in Process Simplification & take initiatives related to compliance, process re engineering• Review and update Process guide• Manage team to ensure all tasks are completed on timely manner with SLA• Handle Source and Channel queries and support business • Perform UAT, UVT effectively on timely manner • Successfully Screened 1283 Merchant Agreement Forms to ensure mandatory document fulfillment and ensure information update from 2014 to May 2021.• Currently working on Credit Card Input Automation and New Application Enquiry Module.• Currently engaged in KYC project related Payroll and Prepaid Cards.

Dhaka, Bangladesh

• Generate both periodic and ad hoc reports to internal and external stakeholders as needed and deliver on timely manner.• Maintain Internal Audit Risk Register (IARR) and act as a contact point for audit team, responding to audit queries and follow up with stakeholders.• Special Cost Save initiative during Pandemic 2020: Reorganize Archive of Cards Ops using 5 S strategies to save shelf space.

Dhaka, Bangladesh

• Handled all NBR, Dudok, CIC related search queries as representative of Cards Ops.• Approved service requests for existing card customers such as static data amendment, credit limit enhancement/downgrade, renewal cards, priority pass issuance, travel quota endorsements, enrollment and de-enrollment of SMS Banking, Online Banking, Auto Bills Pay, and E-Statement.• Nominated as one of the team members for handling Group Internal Audit in April 2019 and has achieved Acceptable Rating.• Participated in Launch of Integrated Client Master Module project Across Retail Bank to maintain universal client relationship for retail products in 2019. • Participated in Launch of Single client relationship for all cards products in 2018.• Participated in Launch of Cards World Producer Software in 2017 for New Debit Card issuance and Debit Card Renewal Processing.• Participated in several UAT, UVT, DR Exercise and Yearly BCP.

Dhaka, Bangladesh

• Approve credit limit assessment of level 1 customer segment (SCB staff, Payroll Customer and Secured Customer) up to unsecured 10 lacs and secured 15 lacs as per agreed process guide, perform end to end screening and validate enrollment activities for credit card. Received recognition globally in ITO platform on June 2017 for on-boarding income assessment and reducing E2E TAT from 12 days to 3 days.• Have automated CIB Processing Fee through existing system report enhancement in May 2017.• Have on-boarded Limit setting through qualitative risk based scoring and Card Number Generation in Cards Ops from Credit Initiation to reduce E2E TAT in April 2016.• Have passed Group Internal Audit (April 2016-May 2016) as a team with a rating “Acceptable” and was instrumental in preparing audit responses on timely manner.• Participated in several UAT, UVT, DR Exercise and Yearly BCP.

Dhaka, Bangladesh

• On boarded CIB report fetching activity from Credit Initiation team to Cards Ops and lead a 15 member team for fetching CIB reports in bulks for Bank Initiated Credit Limit Enhancement campaign in 2015.• Recognized as one of the best performer in Asset Operations in 2015 with a performance rating of 1B (Outstanding).• Conducted Credit Card new issuance training sessions in 2015 for New Joiners and Branch staffs.• Have successfully managed business volume of 3500 credit cards per month with existing capacity of 9 members during launch campaigns of Master Titanium and GP Co branded Cards.• Onboard De-duplication Activity at Card Ops to reduce TAT. This is done to identify active or closed loans, repayment history and identify black listed or watch listed clients in 2014.• Validate Key in of customer information in Card system (eCaps), perform documentation screening and perform customer screening through global platform Detica / Norkom search to identify black listed or watch listed customer.• Participated in several UAT, UVT, DR Exercise and Yearly BCP.

Dhaka, Bangladesh

• Maintain daily MIS and Perform Monthly Group Reporting for Credit Cards from Credit Risk Team perspective as per prescribed format.• Assess credit card applications for new issuance and existing customer base & calculate income eligibility & financials, security values accurately to assign credit limit as per agreed methods.• Simplified Bank Statement Verification reducing TAT to 3 days and Contact Point Verification Process reducing TAT to 1 day for Dhaka Based Clients and 3 days for Outstation Clients.• Manage support staff, vendors for day to day tasks and handle queries.

Aibb (Associate Of The Institute Of Bankers, Bangladesh), Passed 4 Out Of 6 Courses

Jaibb (Junior Associate Of The Institute Of Bankers, Bangladesh) Diploma, Banking, Passed Successfully.

Master Of Business Administration - Mba, Accounting And Finance, 3.76 Out Of 4

Awarded Director's Honor list 2019 for Executive Masters of Business Administration Program

Bachelor Of Business Administration - Bba, Finance And Human Resource Management, 3.62 Out Of 4

Awarded Cum Laude distinction for class of 2013. Have Double Major in Finance and Human Resource Management