Mohammed Akhtar Email & Phone Number

Doha, Qatar

Dubai, United Arab Emirates

United Arab Emirates

Durban Area, South Africa

Technical Services Manager (Current Role) Program Level Management of EIM Projects; Managing a team of Business Analysts, Product Consultants and Project Managers; Generating Quotes for customers and preparing budgets; Assisting the sales force on a Pre-Sales and technical level; Service Delivery Management on all Projects; Technical overview on projects; Managing divisional sales targets and services targets; Vendor communication for license sales targets, sales opportunities and product specialists In charge of developing unique solution offerings for the general market; Assessing RFQs and RFPs and compiling proposals for clients; Solutions Architect (Current Role) Architecting ECM Solutions for clients; Providing the best feasible architecture for range of clients; Architecting customized software solutions; Technical Delivery Management (Current Role) Managing timelines and resources for all current and forecasted projects; Meeting Client expectations of a project in terms of quality and satisfaction; Provide guidance and coach project team; System Administration (Current Role) Administration and maintenance of OpenText ECM suite of products Product Consultant Analysis of Business Processes; Process Automation using .NET and OpenText Workflow; Researching on Client information / requirements; Project Management Project Management on strategic projects across the board like: Network Projects Infrastructure Projects Software Development Projects Security Projects ECM Projects Product Implementation Implementation of the OpenText Products sets Content Lifecycle Management suite of products Records Management Contracts Management SAP Document Archiving Workflows Integration of .NET applications with Content Server using Web Services; Responsible for issue resolution or escalation in a timely manner;

o Worked with SITA as a part of the Contract with Quadtech;o Working with SITA as a part of Contract by the Company. During this period have interacted with clients for user requirements. Have developed applications (intranet and internet) for various govt. departments;o Manage developers who were contracted to SITA from Quadtech;o Make sure that Quality Standards have been met;o Design the architecture of the system and managing the projects.

o To manage a team of 25+ Technical Support Agentso Provide them Second Level Supporto Talk to clients and update on the projecto Generate Reports for the Top Level Managemento Coach the team and increase the level of efficiency

Mumbai, India

o In charge of finding out clients approaching them and getting orders;o Deciding on strategy;o Decide the quotations to be given to the clients;o Once the deal is closed to work on the project development and divide it into groups and later integrate them;o Liaising with ISP’s;o Recruiting developers and designers for a project;o Developing web sites and software for clients

Jubail, Saudi Arabia

Handled HR Operations

Mumbai Area, India

Own Business

Mumbai Area, India

Consulting on IT

Mumbai Area, India

Developing applicationsConducting System Analysis

Mumbai Area, India

Developing and testing applications

Mumbai Area, India

Batch Data Entry

Opentext E-Forms, Opentext E-Forms

Opentext Certified Consultant For Employee File Management For Sap Solutions 9.8, Opentext Certified Consultant For Employee File Management For Sap Solutions 9.8

Opentext Contracts Management Module, Opentext Contracts Management Module

Opentext Certified Systems Administrator, Opentext Certified Systems Administrator

Opentext Certified Business Consultant, Opentext Certified Business Consultant

Certified Consultant For Sap Archiving & Document Management, Sap Archiving & Document Management

Aiim Enterprise Content Management (Ecm) Master, Aiim Enterprise Content Management (Ecm) Master

Aiim Enterprise Content Management (Ecm) Specialist, Aiim Enterprise Content Management (Ecm) Specialist

Essentials Of Bpm (Tibco), Essentials Of Bpm (Tibco)

Itil Foundation, Itil Foundation Course

Prince2, Prince2 Foundation Course

Web Certified Software Developing, Web Certified Software Developing

Honours Diploma In System Management, Honours Diploma In System Management

Commercial Appl. Programming In Oracle 7.0, Commercial Appl. Programming In Oracle 7.0

It Supervisor, Belleli Saudi Industries Limited

Matric, Science