• Operating & managing an efficient workflow between the Backoffice and live stores.• Service quality, selling skills and product knowledge training for all sales staff members.• Monitoring all the live operations of all 5 retail stores.• Developing planks and ensuring that targets are achieved according to forecast.

• Managing the day-to-day operations of the ecommerce business, including customer service and inventory management.• Evaluating website performance to determine which elements need improvement. • Ensuring all orders are being delivered within a timely fashion and achieving customer satisfaction.• Developing strategic plans for improving the company’s ecommerce presence over time to increase sales.

• Supervising team members, delegating their responsibilities, managing their shift schedules, and managing their discipline and performance.• Merchandising and focusing on displaying the products in a visually appealing manner to lead better sales.• Monitoring sales numbers and achieving targets according to sales forecast.

• Analyze existing networks and then design and create customized networks and computer systems to achieve business requirements.