• Gather customer information to (seek for potential opportunities) to address customer needs and concerns.• solve the problem by help them to get their needs.• Build strong relationships by following up with customer.

Operations tasks: • Assist relevant parties in the decommission/replacement of data centre facilities and update relevant inventories accordingly.• Checks of data centre hardware and facility systems. • Escalate any issue to relevant parties.• Identify problems in equipment, system software.Team leader tasks:• Training the new employees for our system and how we work.• Help the management to manage the new DataCenter site.• Overseeing day-to-day operations and make reports for datacenter.• Leading a team of technicians and operation team, delegating tasks, and providing guidance and support.Some of the systems I worked on:• Nlyte.• Nlyte Audit.• IT Smart Desk. • Remedy.

sales in phones and accessories.