Process Automation - Championed the transition to a new process automation system, optimizing operations and enhancing data reliability. Delivered a 30% increase in reporting efficiency and real-time data accessibility for informed decision-making.Digital Transformation - Spearheaded the development and implementation of a digital transformation strategy utilizing low-code technologies. Achieved a 25% reduction in IT operational costs by streamlining processes and improving efficiency.IT Governance – Spearheaded the development and implementation of a comprehensive enterprise IT policy governance framework. Ensured compliance with internal and external auditor requirements.Streamlined processes resulted in a significant reduction in compliance-related issues.IT Risk Management – Developed and implemented a comprehensive reporting framework for IT risk management that enhanced governance practices and identified 15 critical areas of exposure, leading to improved compliance across the organization.Audit & Compliance – Conducted comprehensive internal and external IT audits, identifying key compliance gaps and implementing corrective actions while reducing audit preparation time by 40% for future assessments.IT Budget – Managed the implementation of an IT financial tools that consolidated all budgetary data, improving reporting accuracy and frequency resulting in a 20% improvement in budget adherence rates.Analyzed team capabilities and project requirements to pinpoint necessary resources and establish clear individual roles; this initiative fostered a collaborative environment that increased team engagement by 30%.

Manager of Process Automation Team •Define requirements and manage projects.•Plan and schedule project deliverables, goals, and milestones. •Identify needed resources.•Review deliverables and quality assurance.•Perform team assessment and evaluation.

•Collect information to analyze and evaluate existing or proposed systems. •Prepare detailed flow charts and diagrams outlining systems capabilities and processes.•Coordinate with other technical staff, such as ERP, DB, and networking to ensure compatibility between systems