• Define the product strategy and road map.• Determines customers' needs and desires by specifying the research needed.• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes.• Obtains product market share by working with sales Department to develop product sales strategies.• Assesses product market data by calling on customers with field salespeople and evaluating sales call results.• Provides information for management by preparing short-term and long-term product forecasts and special reports and analyse, answering questions and requests.• Brings new products to market by analyzing proposed product requirements and product development and establishing time schedules with engineering.• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.• Completes operational requirements by scheduling and assigning employees, following up on work results.• Contributes to team effort by accomplishing related results as needed.

• Design and implement business strategies, plans and procedures• Set comprehensive goals for performance and growth• Establish policies that promote company culture and vision• Oversee daily operations of the company and the work of executives.• Lead employees to encourage maximum performance and dedication• Evaluate performance by analyzing and interpreting data and metrics• Write and submit reports to the CEO in all matters of importance.• Manage relationships with partners/vendors

• Define the product strategy and road map.• Determines customers' needs and desires by specifying the research needed.• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes.• Obtains product market share by working with sales Department to develop product sales strategies.• Assesses product market data by calling on customers with field salespeople and evaluating sales call results.• Provides information for management by preparing short-term and long-term product forecasts and special reports and analyse, answering questions and requests.• Brings new products to market by analyzing proposed product requirements and product development and establishing time schedules with engineering.• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.• Completes operational requirements by scheduling and assigning employees,following up on work results.• Maintains product management staff job results by counseling and employees; planning, monitoring, and appraising job results.• Contributes to team effort by accomplishing related results as needed.

• Reviewing project status.• Reviewing technical documentation.• Training content acquisition.• Competitive Market research.

• Planning and managing the corporate social responsibility projects which comprise of percentage of yearly profit with more than 200 projects awarded to cover various sectors including IT start-ups, women empowerment, and supporting small businesses in rural areas. Responsibilities include identifying potential projects, conduct the necessary screenings, allocating funding, managing finance and follow-up to ensure their success. • Designing an automated online system to handle sponsorship requests and approvals, maintaining budget and generating reports.• Managing media coverage for the corporate social responsibility department including PR, website and social media.

• Customer services support coordinator.• Gathering information and intelligence from customers and forward it to management.• Proposing improvements to the work processes that applied by the company to help in developing and enhances the customer service procedures.

• Planning providing IT requirements for their main office and their sister companies. • Monitoring and maintaining computer systems and networks. Including network support for their Cisco routers, and software updates.

• Organizing meetings and arranging appointments.• Preparing official letters, presentations and reports.• Managing office budgets.