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An experienced Customer advocate. An individual who has 10+ years of experience in Software Quality Testing, Analysis, and Requirement gathering. An experienced individual in Testing Web Applications, Mobile APP Testing, Load Testing, Stress Testing, UAT Testing, UI testing, Adhoc Testings, Manual Testings and all Functional and non-functional tests. Holds knowledge of Agile & Scrum methodology. Used SDLC to Design, Develop and Implement Test plans, Test cases, and Processes. Knowledge and experience of Agile Project Management Methodologies including SCRUM.An individual who has good analysis and problem-solving techniques. A passionate individual who is always eager to learn new skills, share my knowledge with my team, and grow. Detail oriented and a problem solver. High knowledge of JIRA, Postman, Version1, Azure, Sabre, Wordpress, SQL, GIT, MS OFFICE SUITE. A Team player who goes above and beyond to help and assist. A people person. An influencer.
Allsourcepps, Inc.
View- Website:
- widenet-consulting.com
- Employees:
- 33
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System Test EngineerAllsourcepps, Inc.Auburn, Wa, Us
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System EngineerWidenet Consulting Group Jan 2022 - PresentSeattle, Washington, United StatesAs a systems engineer and business process test engineer, my team and I have successfully improved the efficiency of airline check-in systems, ultimately enhancing the passenger experience. Additionally, I leveraged my testing expertise to ensure seamless website and application functionality through comprehensive functional and non-functional testing. Furthermore, I managed deployments of system changes and provided ongoing technical support for various platforms, ensuring system uptime and user satisfaction.Also as a Systems Engineer, I spearheaded the implementation of self-service bag drop systems, which significantly reduced passenger wait times in airport lobbies. This innovative approach streamlines the check-in process, allowing passengers to check in, print bag tags, and dispatch their luggage directly to airline bag handlers using automated kiosks. This technology is being adopted at an increasing number of airports, enhancing the customer experience by minimizing time spent at traditional ticket counters. -
Account ManagerThe Us Fiji Times, Inc. Aug 2017 - PresentSeattle, Washington, United StatesForged connections between the Fijian diaspora and The US Fiji Times as an Account Manager.Managed client relationships, ensuring satisfaction by understanding and fulfilling their advertising and marketing needs. Oversaw website and social media presence, crafting engaging content and implementing growth strategies. Authored compelling content for publications, keeping readers informed and connected to their Fijian heritage.Built relationships with Fijian communities in the US by attending events and fostering a sense of cultural connection. -
Techincal Product Support EngineerAlaska Airlines Jan 2019 - Mar 2020Seattle, WashingtonEnsured exceptional customer experience on Alaska Airlines' e-commerce platforms through comprehensive end-to-end testing.Championed quality assurance by designing and executing test cases to verify the functionality and performance of integrated changes and enhancements.Maintained test automation coverage by creating and updating test scripts for efficient and reliable testing.Employed a blended approach by conducting both manual and automated testing on alaskaair.com, ensuring no corner case is missed.Fostered knowledge sharing by collaborating with teams to disseminate product insights and best practices, promoting a collaborative testing environment.Agile advocate who thrives in iterative development cycles, delivering high-quality feedback to continuously improve the platform. -
Software Qa Test EngineerAlaska Airlines Dec 2017 - Jan 2019San Francisco Bay AreaEnsured exceptional customer experience on Alaska Airlines' e-commerce platforms through rigorous end-to-end testing.Owned end-to-end testing of Alaska Airlines' e-commerce platforms, ensuring a seamless and bug-free user experience. Effectively tested integrated changes and enhancements, maintaining platform stability and functionality. Authored and maintained test cases, staying ahead of evolving functionalities and user needs. Utilized a combination of automated and manual testing techniques to achieve comprehensive test coverage. Fostered knowledge sharing and product insights across teams, promoting a collaborative testing environment.Embraced agile methodologies to deliver high-quality testing efficiently within iterative development cycles.
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Qa Test EngineerVirgin America May 2010 - Apr 2018BurlingameSubject Matter Expert (SME) A much focused candidate looking to expand the boundaries of testing to a whole new level. My experience with Testing is listed below: - Testing all platforms available. (PC’s, Laptop, Tablets, Kiosks and Mobiles) Windows,Mac, Android and IOS.- Black- box testing, Regression, Ad hoc testing, Manual tests as well as automation using Java and Selenium. User of SDLC with Agile approach and Scrum meetings -Write new Test Cases; test Plans as new features are introduced. Change existing cases to cover broader scope.-Test CodeShares and Interline with Partner Airlines.- Review Business Requirements and plan testing efforts - Work closely with the Development, UI and System Teams to get the expected out-comes - Project Management, Working on a few projects. Direct Connect with KAYAK + Google. - Mobile App Testing. -Support Guest Loyalty program testing.-Work with different Work groups to check/enhance system productivity- Test the Accessibility Site (ADA)- Load Testing & Bug Reporting using JIRA, Version1, AzureDevOps and Bugzilla.- Advanced knowledge in Sabre Reservations Systems. - Conduct Optimizely tests (A +B) testing to see which creates better conversions - Excellent communications skills with result oriented attitude. A focused Team player, who always thinks ahead, fits well with all and learns on the go. -
Sabre Reservations System AnalystVirgin America Dec 2011 - Sep 2012BurlingameIn this Role we Support the Internal System which is our Sabre Reservation System.We are the main point of Contact.We work with Team-mates and provide real time support to all our Airport, RES Support and Call-Center colleagues-Testing New functions, New Releases and New enhanced Products from SABRE.-Support our Internal Teams.-Working with Interline Partners and Testing system compatibility with other Reservations Systems so we can Interline Passengers and Bags-Grant System access to team-mates-Disable access -Create Support Logs-Create a Workbook with the requests we receive and create a plan to minimize unnecessary requests
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Guest Services LeadVirgin America May 2008 - Aug 2012San Francisco Int'L Airport (Sfo)I Joined Virgin America as a Guest Services Team-member in 2008 and in a few months promoted to Guest Services lead where I created rapport with guests and anticipated their needs including; Ticketing, Check-in, Gate Management/Boarding announcements . For teammates, created shift rosters, Meet & Greet, Assist Irate guests. - Made sure teammates were takings breaks accordingly, cash handlings. - Assisted the Operations team and communicated any guest issue, capacity issue or weight restrictions. Distribute flight plans, flight releases, fuel slips to flight crew.- Made sure our Teammates and guests were treated accordingly.- Managed the safety team at SFO Airport for VX. Plan events yearly for keeping our ramp clean from any hazardous material. FOD Walks with VX and other Vendors.- Purchasing supplies used on aircrafts. Made sure we had enough inventories. - Purchasing Station supplies and working along the budget. - Create quarterly expense sheet for the station. Switched purchasing vendors and saved almost 25 %.2010 – Accepted an offer from our corporate office to Test SABRE RESERVATIONS SYSTEM.
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Mail Room SpecialistIkon Office Solutions Mar 2008 - May 2008South San FranciscoIn this role, I was contracted to Genentech. My assigned duties were Shipping and Receiving’s Associate. Responsible for collecting all shipping’s items from offices to send out and sorted all incoming mails for correct locations. Assist in all admin work such as Print projects, Laminating, Answering telephones and providing customer services to Clients and customer at the location. -
Customer Services LeadSears Holdings Corporation Sep 2007 - Mar 2008San Bruno,CaManaged a small groups of employeesProvide excellent customer services to Customers Work with Team-members for potential growth within other departments -
Dept Lead ( Home Fashions)Sears, Roebuck And Co. Aug 2007 - Mar 2008San Francisco Bay AreaI was in-charge for the Home Department where I had a small group of employees who I managed. Prepare weekly schedules, Assignments and projects on a quarterly basis. Assist in recruitment process. Provide customer support, cash handling, Loss prevention, and work with employees to create Goals.
Mohammed Ali Skills
Mohammed Ali Education Details
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Computer Software Technology/Technician -
Sqe TrainingAgile Tester Certification -
Sqe TrainingAdvanced Test Analyst
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International Software Testing Quality BoardQuality Assurance
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RttsAutomation Engineer Technology/Technician
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NzptcIt
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Institute Of Applied EducationBusiness/Commerce, General
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Institute Of Applied Education.Auckland New ZealandB+
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Islamic Institute Of The South PacificBusiness/Commerce, General
Frequently Asked Questions about Mohammed Ali
What company does Mohammed Ali work for?
Mohammed Ali works for Allsourcepps, Inc.
What is Mohammed Ali's role at the current company?
Mohammed Ali's current role is System Test Engineer.
What is Mohammed Ali's email address?
Mohammed Ali's email address is mo****@****ica.com
What is Mohammed Ali's direct phone number?
Mohammed Ali's direct phone number is +120643*****
What schools did Mohammed Ali attend?
Mohammed Ali attended Truecoders, Sqe Training, Sqe Training, International Software Testing Quality Board, Rtts, Nzptc, Institute Of Applied Education, Institute Of Applied Education.auckland New Zealand, Islamic Institute Of The South Pacific.
What are some of Mohammed Ali's interests?
Mohammed Ali has interest in Children, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.
What skills is Mohammed Ali known for?
Mohammed Ali has skills like Testing, Airlines, Quality Assurance, Aviation, User Acceptance Testing, Analysis, Process Improvement, Customer Service, Sabre, Program Management, Team Leadership, Agile Methodologies.
Who are Mohammed Ali's colleagues?
Mohammed Ali's colleagues are Michael Halverson, Madeleine Frazier, Jeremy Meyer, Helen Farid, Toree Hardy, Michael Mungcal, Ellen Luvaas.
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Mohammed A.
Washington, Dc -
Mohammed Ali
United States6utoronto.ca, gmail.com, yp.ca, gmail.com, clutchimedia.ca, gmail.com1 +141697XXXXX
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Mohammed Ali
New York City Metropolitan Area10boehringer-ingelheim.com, transceleratebiopharmainc.com, yahoo.com, hotmail.com, aol.com, ev1.net, ev.net, oomc.com, gmail.com, medable.com -
Mohammed Ali
Prev Swe Intern @ Linkedin, Uber, Unitedhealth Group | Computer Science + Business @ WashuSan Francisco Bay Area -
Mohammed Ali
St Louis, Mo2gmail.com, pg.com
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