• Microsoft Active Directory management• Microsoft 365 and domain management• Backup system management• Software installation and support• Network support• Access machines controls and biometric scanner installation and configuration• Audio Video system support• Avaya IP office phone management• CCTV Systems

IT technical supporting and networking, computer maintenance and networking for head office in Dubai and 50 Medicina Pharmacies around UAE.Accomplishments:• Managing windows server: Windows Server 2012, 2008• Networking: ActiveDirectory (creating new users, groups, creating group policy, applying group policy to a specific group or user, file server, network printers installing and fixing its problems, network cabling, fixing RJ45 and following up shortcuts on cables among a… Show more IT technical supporting and networking, computer maintenance and networking for head office in Dubai and 50 Medicina Pharmacies around UAE.Accomplishments:• Managing windows server: Windows Server 2012, 2008• Networking: ActiveDirectory (creating new users, groups, creating group policy, applying group policy to a specific group or user, file server, network printers installing and fixing its problems, network cabling, fixing RJ45 and following up shortcuts on cables among a network, ISA server installing, making profiles for every user, backup files on servers, Configuring DHCP server.• Installing all kind of IT equipments for 50 pharmacies: (Installation of Desktops, POS “Retail Machines" with all its accessories: receipt printers, barcode scanners, barcode printers).• Building networks, CCTV and VPN infrastructure from A to Z for Medicina pharmacies.• Configuring VPN connections for all pharmacies around UAE to main office servers, Troubleshoot and resolve issues with WAN, VLAN, firewall, VPN, etc, cisco wireless management switches.• Managing Cisco and Avaya IP phones.• Setting up polices for back-up, Blocking certain website and implementing security policies• Solving OS problems on site or remotely using remote desktop programs, like: Remote Admin and TeamViewer, Fixing printers (normal, copy machines, receipt and barcode printers).• Preparing LPOs for IT devices.• IP and Anaolog CCTV camera monitoring and Time attendance machines monitoring.• Online and telephone support 24/7 Show less

Computer maintenance, networking:Job Description:• Installing and fixing operating systems: Windows 8, 7, XP Server 2008, programs used on this: Norton Ghost and Acronis programs.• Networking: network printers installing and fixing its problems, network cabling, fixing RJ45 and following up shortcuts on cables among a network.• I was evaluating PCs and if it needs any upgrades.

Computer Engineer as IT Technical Support Engineer: main duties: Computer maintenance and networking:Job Description:• Installing and fixing operating systems: Windows XP, 7, Server 2000, 2003, and 2008, programs used on this: Norton Ghost and Acronis programs.• Solving operating systems problems on site or remotely using remote desktop programs, programs used: Remote Admin and TeamViewer.• Fixing printers.• Networking: ActiveDirectory (creating new users, groups, creating… Show more Computer Engineer as IT Technical Support Engineer: main duties: Computer maintenance and networking:Job Description:• Installing and fixing operating systems: Windows XP, 7, Server 2000, 2003, and 2008, programs used on this: Norton Ghost and Acronis programs.• Solving operating systems problems on site or remotely using remote desktop programs, programs used: Remote Admin and TeamViewer.• Fixing printers.• Networking: ActiveDirectory (creating new users, groups, creating group policy, applying group policy to a specific group or user, file server, network printers installing and fixing its problems, network cabling, fixing RJ45 and following up shortcuts on cables among a network, ISA server installing, making profiles for every user, backup files on servers.• Configuring DHCP server.• I was evaluating PCs and if it needs any upgrades,• I was very hard worker and was responsible for 350 PCs in this position. Show less