Al Mosawi, Mohammed Ali M
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Al Mosawi, Mohammed Ali M Email & Phone Number

Collection | Customer Service | Contact center | Process Improvement | Customer experience | Customer satisfaction | Customer loyalty | Call center fiber optic support | Management | Consumer Collection Sr\. Officer at Mobily
Location: Dammam, Eastern, Saudi Arabia 7 work roles 2 schools
1 work email found @mobily.com.sa LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@mobily.com.sa
LinkedIn Profile matched
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Current company
Role
Collection | Customer Service | Contact center | Process Improvement | Customer experience | Customer satisfaction | Customer loyalty | Call center fiber optic support | Management | Consumer Collection Sr\. Officer
Location
Dammam, Eastern, Saudi Arabia
Company size

Who is Al Mosawi, Mohammed Ali M? Overview

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Quick answer

Al Mosawi, Mohammed Ali M is listed as Collection | Customer Service | Contact center | Process Improvement | Customer experience | Customer satisfaction | Customer loyalty | Call center fiber optic support | Management | Consumer Collection Sr\. Officer at Mobily, a with 5885 employees, based in Dammam, Eastern, Saudi Arabia. AeroLeads shows a work email signal at mobily.com.sa and a matched LinkedIn profile for Al Mosawi, Mohammed Ali M.

Al Mosawi, Mohammed Ali M previously worked as Consumer Collection Sr\. Officer at Mobily and Consumer Collection Senior Specialist Officer at Mobily. Al Mosawi, Mohammed Ali M holds Rate From 5 (3.97), Office Management, Diploma from General Organization Of Technical Education & Vocational Training Collège Of Technology At Al Ahssa.

Company email context

Email format at Mobily

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*@mobily.com.sa
71% confidence

AeroLeads found 1 current-domain work email signal for Al Mosawi, Mohammed Ali M. Compare company email patterns before reaching out.

Profile bio

About Al Mosawi, Mohammed Ali M

I have more than 14 years of experience in customer care, call centers, customer experience, customer satisfaction, customer loyalty, customer Service, call center fiber optic support, real estate and the collection section. During my long experience, my ambition for a new challenge has never waned, BUT HAS only BECOME stronger. I AM CONFIDENT skills IN SOLVING PROBLEMS AND OTHER AREAS due to MY EXTENSIVE experience in this field.In my role, I leverage my competencies in process improvement, customer service management, and problem solving to ensure customer satisfaction, retention, and loyalty. I also collaborate with other teams and departments to optimize the collection process and enhance the customer experience. I am always eager to learn new skills and take on new challenges that help me grow and contribute to the company's success.

Listed skills include Arabic And English Typing, Development Work And To Develop Plans To Achieve The Goal, Effective Communications Skills, Problem Solving, and 16 others.

Current workplace

Al Mosawi, Mohammed Ali M's current company

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Mobily
Mobily
Collection | Customer Service | Contact center | Process Improvement | Customer experience | Customer satisfaction | Customer loyalty | Call center fiber optic support | Management | Consumer Collection Sr\. Officer
riyadh, ar riyāḑ, saudi arabia
Website
Employees
5885
AeroLeads page
7 roles

Al Mosawi, Mohammed Ali M work experience

A career timeline built from the work history available for this profile.

Consumer Collection Sr\. Officer

Current

Dammam, Eastern, Saudi Arabia

□ My responsibilities include following up with new customers to inform them of the billing policy and different payment methods.□ I am also responsible for reminding active customers to pay invoices that have been issued.□ I also follow up with customers' accounts that have been OG-barred to remind them to pay the invoice amount due.□ In addition I must contact customers whose accounts are full-barred to remind them to pay the invoice amount due.□ I also follow up with bad debt customers to request the due amount and late payments.□ I also contact customers with closed accounts and device installment accounts to pay the amount due.

Aug 2021 - Present

Consumer Collection Senior Specialist Officer

Dammam, Saudi Arabia

□ My responsibilities include following up with new customers to inform them of the billing policy and different payment methods.□ I am also responsible for reminding active customers to pay invoices that have been issued.□ I also follow up with customers' accounts that have been OG-barred to remind them to pay the invoice amount due.□ In addition I must contact customers whose accounts are full-barred to remind them to pay the invoice amount due.

Apr 2019 - Aug 2021

Consumer Collection

Dammam, Saudi Arabia

□ My responsibilities include following up with new customers to inform them of the billing policy and different payment methods.□ I am also responsible for reminding active customers to pay invoices that have been issued.□ I also follow up with customers' accounts that have been OG-barred to remind them to pay the invoice amount due.□ In addition, I must contact customers whose accounts are full-barred to remind them to pay the invoice amount due.

Jan 2018 - Mar 2019

Data Operation Support

Dammam, Saudi Arabia

□ My responsibilities include replying to inbound calls to customer inquiries.□ I am also responsible for solving problems to troubleshooting with customers such as problems calls, mobile service, network, and bundle internet.□ I also follow up with the relevant departments to solve the customer's request. To ensure customer satisfaction.

Dec 2012 - Dec 2017

Contact Center Operations Senior Officer

Dammam, Saudi Arabia

In this part of my responses to calls:□ Answer customer inquiries including services, packages, offers, and roaming.□ Listen to the client to find out the problem he faces.□ Solving customer problems.□ The customer requested that the relevant department solve his problem.□ Use email to communicate with other customer service departments to solve customer problems.□ Handle technical issues that customers in the department are concerned about.

Oct 2011 - Nov 2012

Contact Center Senior Officer

Dammam, Saudi Arabia

In this part of my responses to calls:□ Respond to questions from VIP and Royal Call Centre clients.□ Answer customer inquiries including services, packages, offers, and roaming.□ Listen to the client to find out the problem he faces.□ Solving customer problems.□ The customer requests the relevant department to solve his problem.□ Use email to communicate with other customer service departments to solve customer problems.□ Handle technical issues that customers in the department are concerned about.

Sep 2010 - Sep 2011

Senior Customer Care Representative

Dammam

In this part of my responses to calls:□ Answer customer inquiries including services, packages, offers, and roaming.□ Listen to the client to find out the problem he faces.□ Solving customer problems.□ The customer requests the relevant department to solve his problem.□ Use email to communicate with other customer service departments to solve customer problems.□ Handle technical issues that customers in the department are concerned about.

Aug 2008 - Aug 2010
Team & coworkers

Colleagues at Mobily

Other employees you can reach at mobily.com.sa. View company contacts for 5885 employees →

2 education records

Al Mosawi, Mohammed Ali M education

Rate From 5 (3.97), Office Management, Diploma

General Organization Of Technical Education & Vocational Training Collège Of Technology At Al Ahssa

High School Diploma, Markting, From 100% 82.86%

Secondry Commercial Institute
FAQ

Frequently asked questions about Al Mosawi, Mohammed Ali M

Quick answers generated from the profile data available on this page.

What company does Al Mosawi, Mohammed Ali M work for?

Al Mosawi, Mohammed Ali M works for Mobily.

What is Al Mosawi, Mohammed Ali M's role at Mobily?

Al Mosawi, Mohammed Ali M is listed as Collection | Customer Service | Contact center | Process Improvement | Customer experience | Customer satisfaction | Customer loyalty | Call center fiber optic support | Management | Consumer Collection Sr\. Officer at Mobily.

What is Al Mosawi, Mohammed Ali M's email address?

AeroLeads has found 1 work email signal at @mobily.com.sa for Al Mosawi, Mohammed Ali M at Mobily.

Where is Al Mosawi, Mohammed Ali M based?

Al Mosawi, Mohammed Ali M is based in Dammam, Eastern, Saudi Arabia while working with Mobily.

What companies has Al Mosawi, Mohammed Ali M worked for?

Al Mosawi, Mohammed Ali M has worked for Mobily.

Who are Al Mosawi, Mohammed Ali M's colleagues at Mobily?

Al Mosawi, Mohammed Ali M's colleagues at Mobily include Amjad Kp, Othman Omar, Luiz Carlos Oliveira, Nashwa Abdelmonem, and Abdulmoshen Themeri.

How can I contact Al Mosawi, Mohammed Ali M?

You can use AeroLeads to view verified contact signals for Al Mosawi, Mohammed Ali M at Mobily, including work email, phone, and LinkedIn data when available.

What schools did Al Mosawi, Mohammed Ali M attend?

Al Mosawi, Mohammed Ali M holds Rate From 5 (3.97), Office Management, Diploma from General Organization Of Technical Education & Vocational Training Collège Of Technology At Al Ahssa.

What skills is Al Mosawi, Mohammed Ali M known for?

Al Mosawi, Mohammed Ali M is listed with skills including Arabic And English Typing, Development Work And To Develop Plans To Achieve The Goal, Effective Communications Skills, Problem Solving, Time Management, Customer Service, Microsoft Word, and Powerpoint.

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