Mohammed Almujalli Email and Phone Number
مهندس ميكانيكي Mechanical Engineer
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Customer Care ManagerFirstcry-Ksa May 2023 - Presentالرياض السعودية
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Cx SupervisorNana | نعناع Jul 2022 - Jul 2023الرياض السعودية -
Social Media Supervisor For Sdaia, Ehsan, Nic & EfaaCcc By Stc Mar 2022 - Jul 2022الرياض السعودية -
Social Media Supervisor For Sdaia, Nic & Efaa2P Perfect Presentation Feb 2022 - Mar 2022الرياض السعودية -
Social Media ModeratorToyou | تويو Sep 2021 - Feb 2022الرياض السعودية•Monitoring and managing the community and reputation in social media•Tracking the results and making analyses and suggesting new ideas and solutions to optimize a community management process• Reporting, escalating, and following up with specialized departments• Following and maintaining SM policies and guidelines• Developing and creating scripts/captions/content -
Operations SupervisorCcc By Stc Apr 2020 - Jun 2021الرياض السعودية- Managing the skills across all queues upon volume / SLAs- Support the team member in all manners.- Scheduled staff shifts to cover peaks and lulls.- Managing Team KPIs e.g. CSAT, Quality, AHT, FCR.
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Acting Team LeaderCcc By Stc Aug 2019 - Apr 2020Al-Riyadh Governorate, Saudi Arabia
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Social Media SpecialistCcc By Stc Feb 2019 - Aug 2019Al-Riyadh Governorate, Saudi Arabia- Addressed and resolved customer product complaints or inquiries via- Facebook, Twitter, Whatsapp, YouTube, Jawwy community, Jawwy app reviews.- Know and enforce community guidelines- Respond to Jawwy community member and maintain a positive atmosphere
Mohammed Almujalli Skills
Mohammed Almujalli Education Details
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Mechanical Engineering
Frequently Asked Questions about Mohammed Almujalli
What company does Mohammed Almujalli work for?
Mohammed Almujalli works for Firstcry-Ksa
What is Mohammed Almujalli's role at the current company?
Mohammed Almujalli's current role is Customer service Manager || Transformation Experienced.
What schools did Mohammed Almujalli attend?
Mohammed Almujalli attended جامعة الأمير سطّام بن عبدالعزيز.
What skills is Mohammed Almujalli known for?
Mohammed Almujalli has skills like الرسم الهندسي, الديناميكا الحرارية, التحلية, محطات توليد الطاقة, الطاقة المتجددة, الطاقة الشمسية الكهروضوئية, الطاقة الشمسية الحرارية.
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