Mohammed Alrayes Email and Phone Number

- Follow-up of accounts and portfolios of Private and Affluent clients- Work on the development of accounts- Attracting clients- Communicating with client- Providing distinctive service in all areas of banking.

- Follow up of SAMA permits- Request for special approvals for opening new branches and transport- Preparation of monthly and quarterly reports and follow up with them- Follow-up the expansion project of the bank branches through following up or supervising the purchase oflands for new and existing branches processing of new branches construction and development- Follow-up of support to the existing branches.- TCR project management- Management of Q-NET- Follow up the work and development of branch facilities- Negotiate with landlords- Adoption of purchase of land for the establishment of buildings for the bank branches- Visit sites and completion operations.

- MKT & Sales.- Offerings design.- Process Re-engineering.- Fees & Pricing Framework- Payment Strategies- Client Management.

- Offerings design.- Process Re-engineering.- Fees & Pricing Framework- Payment Strategies- Client Management.- MKT & Sales.

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.Maintaining a polite, helpful, and professional manner at all times.Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.Familiarizing yourself with new products and services as they are introduced.Attending workshops and meetings as required.Providing training to new customer service agents.Respecting client confidentiality at all times.

Manufacturing and marketing of packaging materials.