Working as a Program Manager II at Amazon Seller Services Team..

•Working as a Project Manager at Microsoft Corp USA, for 6 years now with total 10 years of IT exp.•Software Professional with experience in Microsoft technologies which includes MSCRM, SharePoint, BizTalk, ASP.net, SQL and AX 2012, Agile Methodologies.•Currently working as a Technical Program manager at Microsoft Corp managing different projects in different phases.•Created functional and technical specs, managed multiple projects and facilitated cross group co-ordination.•Strong experience in managing offshore team, vendors, solution management, precise status reporting and managing up.•Involved in Management roles like being a customer interface, team building, knowledge transfer, coordination, troubleshooting moderate complex tasks that required limited judgment, delivery ownership and organizing trainings, workshops and delivering in cross globe teams (international experience).•Well versed with ERP Key features including Marketing, Sales automation and Services.•Skilled in assessing business needs and implementing solutions that can streamline and enhance business processes using Microsoft Products and ERP Technologies.•Demonstrated strong problem solving skills, verbal and communication skills, leadership and right tradeoffs between on time delivery and deliverable features. •In depth Technical Knowledge on Business Applications (ERP, CRM).•Well versed with ITIL, SCRUM Management, Six Sigma and MOF processes.