With experience across legal, real estate, IT, and BPO sectors, I am a Business Development Manager at Shine Associates, a leading legal and property consulting firm. My role focuses on identifying growth opportunities, building strategic partnerships, and delivering customized solutions to clients and stakeholders. I have successfully contributed to our firm's expansion by supporting clients with financial solutions, documentation, and compliance requirements.Previously, as a Junior Client Relationship Officer at Integra Global Solutions, I sold IT, accounting, and BPO services to clients in the US and UK markets, further sharpening my skills in sales and international client relations. My career also includes a role as a Customer Support Executive at The Cumin Club, where I enhanced customer retention by providing exceptional service to customers of ready-to-cook Indian meals abroad.I bring strong problem-solving, communication, and customer success skills to every role, backed by fluency in English, Tamil, and Hindi, as well as proficiency in Microsoft Office. Additionally, I hold an Internal Auditor certification for ISO 9001:2015 & 27001:2013, underscoring my commitment to quality and excellence.As I look toward new opportunities, I am passionate about leveraging my expertise to drive growth and foster partnerships that enhance customer experiences and deliver tangible results. Open to new challenges, I am excited to contribute to an organization’s success by creating lasting value for its clients and stakeholders.
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Business Development ManagerShine Associates, Coimbatore Apr 2020 - Oct 2024Coimbatore Area, IndiaA legal service provider and real estate firm which helps in buying, selling, leasing and registering documents of properties complying legal requirements with local body authorities.As a Business Development Manager in a legal and real estate company, my role was instrumental in driving growth, building strong partnerships, and expanding the company's presence in the legal and real estate sectors. Working closely with the management team, I actively contributed to the company's success by executing strategic initiatives and fostering profitable business relationships. Here are some key responsibilities and achievements from my tenure:1. Market Research and Analysis2. Lead Generation and Conversion3. Real Estate activities 4. Client Relationship Management5. Documentation and Registration with Govt6. Industry Networking7. Competitive Analysis -
Chargeback ProcessorNetwork International Mar 2024 - May 2024Dubai, United Arab Emirates -
Customer Support ExecutiveThe Cumin Club Sep 2022 - Nov 2023Coimbatore, Tamil Nadu, IndiaA food-based company fulfilling the need for Indian Cuisine/Food across the globe that prepares ready to cook meals in India and delivers them to customers abroad based on subscription-based orders.Being a Customer Support Executive, I was responsible for delivering exceptional service and support to our valued customers. My role revolved around assisting customers with their inquiries, resolving issues, and ensuring a positive overall experience. Here are some key responsibilities and achievements from my tenure:1. Responding to Customer Inquiries2. Troubleshooting and Issue Resolution3. Product Knowledge and Expertise4. Order Processing and Tracking5. Customer Retention and Loyalty6. Feedback Collection and Analysis7. Performance Metrics8. Cross-Functional Collaboration -
Junior Client Relationship OfficerIntegra Global Solutions Corp Feb 2019 - Jan 2020Coimbatore Area, IndiaBPO company having a subsidiary company named Mint Formations - a reputable company formation service provider based in the United Kingdom offering essential services such as address services, website development, accounts filing helping entrepreneurs kickstart their business ventures with confidence and compliance.As a Client Relationship Officer in a UK-based company formation firm, I played a pivotal role in driving the company's growth, expanding its client base, and establishing it as a prominent player in the business formation industry. With a focus on delivering excellent customer service and meeting the unique needs of our clients, I actively contributed to the success and reputation of the organization. Here are some key responsibilities and achievements from my tenure:1. Consultative Selling2. Relationship Management3. Partner Collaborations4. Tailored Service Offerings5. Upselling and Cross-selling6. Process Improvement7. Reporting and Analysis -
Trip ExpertTrip Brands Llc Jan 2018 - Jan 2019KochiTrip Brands Technology is a parent company of BookOtrip.com, TajTravel.com and BTA Travel Agency that operates in USA, Canada and India specializing in travel and hospitality solutions.As a Trip Expert specializing in inbound sales at our esteemed travel company based in the USA, my role was instrumental in delivering exceptional customer experiences and driving revenue growth. Utilizing my passion for travel, excellent communication skills, and in-depth knowledge of our products and destinations, I actively contributed to the success and expansion of our business. Here are some key responsibilities and achievements from my tenure:1. Customer Engagement and Conversion2. Tailored Travel Solutions3. Product Knowledge and Expertise4. Customer Relationship Management5. Upselling and Cross-selling6. Collaboration with Travel Partners7. Achieving Sales Targets8. Feedback Collection and Analysis
Mohammed Arshad Skills
Mohammed Arshad Education Details
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Aviation/Airway Management And Operations -
Tourism And Travel Services Management -
Vidya Vikasini Matric Hr Sec School, CoimbatoreA
Frequently Asked Questions about Mohammed Arshad
What is Mohammed Arshad's role at the current company?
Mohammed Arshad's current role is Business Development | Driving Growth and Building Partnerships | Sales Negotiation | Strategic Approach.
What schools did Mohammed Arshad attend?
Mohammed Arshad attended Bharathiar University, School Of Airlines And Travel Management, Vidya Vikasini Matric Hr Sec School, Coimbatore.
What skills is Mohammed Arshad known for?
Mohammed Arshad has skills like Customer Relationship Management, Travel Management, Business Development, Sales, Business Strategy, Amadeus, Microsoft Office, Microsoft Excel, Sabre, Customer Service, Management, Leadership.
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Mohammed Arshad
Mohammed Arshad Here. I Design Ux/Ui, Test Websites And Build Wordpress Websites. I'M Looking For Learning And Development Opportunities.Chennai -
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Mohammed Arshad
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Mohammed Arshad
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