Mohammed Ashraf Email & Phone Number

Bahrain

• Manage Weekly and Monthly Incident and problem review meeting and provide data metrics to management • Increase speed and improve quality for IT Service Management support efforts through process development and execution • Manage all system admin activities with regards to Linux and Vulnerability management• Manage installation, configuration, and administration of Linux • Implement CIS baselines • Inspect the Bank ABC DataCenter and perform Daily bases of DC… Show more • Manage Weekly and Monthly Incident and problem review meeting and provide data metrics to management • Increase speed and improve quality for IT Service Management support efforts through process development and execution • Manage all system admin activities with regards to Linux and Vulnerability management• Manage installation, configuration, and administration of Linux • Implement CIS baselines • Inspect the Bank ABC DataCenter and perform Daily bases of DC activities.• Work on various technology like Linux, Netbackup, VMware windows servers.• Manage Banking application like Swift, Trade innovation, Digital banking etc• L3 support for Infra• work with Team, management, and vendors to successfully drive the project to closure Show less

Mumbai, Maharashtra, India

• Act as a single point of contact for the customers in terms of technical and functional aspects• Manages the delivery of contracted proactive support related services through the whole delivery lifecycle: Solution, design ,implementation, and L3 level support• Hands on experience in AWS services i.e. EC2, ECS, S3, Aurora DB, DynamoDB, Lambda, SQS, SNS, RDS, API gateway, VPC, Route 53, Kinesis, cloud front, Cloud Watch, etc• Conducts Operational Review Meetings and is responsible… Show more • Act as a single point of contact for the customers in terms of technical and functional aspects• Manages the delivery of contracted proactive support related services through the whole delivery lifecycle: Solution, design ,implementation, and L3 level support• Hands on experience in AWS services i.e. EC2, ECS, S3, Aurora DB, DynamoDB, Lambda, SQS, SNS, RDS, API gateway, VPC, Route 53, Kinesis, cloud front, Cloud Watch, etc• Conducts Operational Review Meetings and is responsible for the implementation of planned activities (DC) /Cloud implementation / DR Drills / Application Migration• Identifies upselling opportunities, supports growth, profitability and account retention• Works closely with sales and pursuit teams supporting cross BU strategies and solutions Show less

Mumbai Area, India

● Responsible for handling the escalated call related to backup and Linux ● Participate in projects to migrate, design and implement new technology solutions to meet specific business needs, solve, or improve Global Operations offerings ● Work closing with Sales Team for designing and managing new customer IT solution. ● Design Solution for customer ● Troubleshooting P1,P2 problems related to Linux Servers and Backup Issue ● Finding root cause &… Show more ● Responsible for handling the escalated call related to backup and Linux ● Participate in projects to migrate, design and implement new technology solutions to meet specific business needs, solve, or improve Global Operations offerings ● Work closing with Sales Team for designing and managing new customer IT solution. ● Design Solution for customer ● Troubleshooting P1,P2 problems related to Linux Servers and Backup Issue ● Finding root cause & System log analysis and reporting it in brief to customer ● Participate in 24/7 on call responsibilities to respond to emergency situations and perform scheduled maintenance ● Provision and maintain servers, network equipment, backup devices, and other related infrastructure components. ● Managing Private Cloud Infra (canopy cloud) and Public Cloud (AWS,GCP) ● Trained the Operations team post implementation and handled escalated issues ● Cloud Vendor: AWS, GCP ● Gather requirements & understand business goals and drivers for cloud operations and translate into an appropriate technical solution for the infrastructure teams. ● Building/Maintaining Docker container clusters managed by Kubernetes Linux, Bash, GIT, Docker on AWS and on premises. Show less

Pune Area, India

Symantec Technical Support.* working on netbackup appliance issue. * netbackup appliance specialist * Upgrading Netbackup.Checking Netbackup compatibility.Assistance in taking backup of consistentNetbackup Catalog.* Configuring hostsInstalling NetbackupClient , Media Server .Troubleshooting connectivity issues between Client , Media server & Master server.Configuring Host properties.Managing Media Servers.* Troubleshooting general… Show more Symantec Technical Support.* working on netbackup appliance issue. * netbackup appliance specialist * Upgrading Netbackup.Checking Netbackup compatibility.Assistance in taking backup of consistentNetbackup Catalog.* Configuring hostsInstalling NetbackupClient , Media Server .Troubleshooting connectivity issues between Client , Media server & Master server.Configuring Host properties.Managing Media Servers.* Troubleshooting general restore and restore issues.* Configuring & Troubleshooting AIR (Automatic Image Replication) Show less

Mumbai Area, India

* Configuring and Managing Mail Server, Integration with MYSQl, & spam and anti-virus software, setting up SMTP authentication, User management with ( Postfix)* Securing and managing network with firewall &iptables, creating rules to filter traffic* Managing Monitoring services (Nagios,Cacti), Adding Hosts & Services* Ensuring the resources are utilized in a better and efficient way* Managing user LDAP database using LdapAdmin front end.* Day to day management Solaris Server… Show more * Configuring and Managing Mail Server, Integration with MYSQl, & spam and anti-virus software, setting up SMTP authentication, User management with ( Postfix)* Securing and managing network with firewall &iptables, creating rules to filter traffic* Managing Monitoring services (Nagios,Cacti), Adding Hosts & Services* Ensuring the resources are utilized in a better and efficient way* Managing user LDAP database using LdapAdmin front end.* Day to day management Solaris Server * Troubleshooting the problems related to Linux Servers.* Managing ESX Host having more than 50 Guest OS. * Managing VM using Vmware virtual center Show less

Mumbai

1. Managing 100+ linux servers remotely.Control Panels: cpanel, Ensim, Hsphere,Plesk, Mail Servers:-(postfix )2. Configuration and integration of Postfix with Amavis3. SSL certificates and related configuration4. PHP installation and configuration5. Performance tuning and enhancements6. Working on Tomcat Server7. MySql Replication8. Monitoring (Nagios)