Process Developer
Experienced in account management and policy compliance within a highly confidential environment.Reactivated disabled accounts across various platforms, ensuring strict adherence to policies and procedures.Successfully collaborated with cross-functional teams to expedite account restoration, maintaining confidentiality throughout the process.Specialized in managing authentic and impersonation accounts, ensuring thorough vetting and compliance prior to reactivation.Developed and maintained interactive Excel dashboards to track and analyze key metrics.Applied data validation techniques to ensure accuracy and consistency across reports.Consistently delivered projects ahead of Turnaround Time (TAT) or Service Level Agreement (SLA) deadlines.Collaborated with teams to interpret data and deliver actionable insights.