Develop goals and strategies to ensure the IT department runs smoothly and effectively.Direct and establish IT-related projects.Monitor changes in the technology sector to discover ways the company can improve and develop.Supervise the networks and computer systems in the company to ensure optimal performance.Plan and direct the implementation of new IT systems.Provide leadership to IT specialists and other staff within the company.Create and adapt technological platforms to improve the client experience.Troubleshoot data-related issues and establish regular maintenance.

Handling the problems related to Desktop, Laptop, Android Based Devices & Networking Configuration of MS Outlook, Antivirus updating, Hardware troubleshoots.Developed new prospects and interacted with existing and new customers Educated and engaged customers through product demonstrationsproviding a quality service to customers, and dealing tactfully with complaints.

Installed, configured, and maintained computer hardware and software; identified and resolved any IT related problematic issues.Conducted comprehensive network performance evaluations, performed regular backups, and trained and coordinated new IT support personnel.Collaborated with colleagues on the improvement of the whole company's network system - increased the efficiency of the system by 85% within 1 year.Pro-actively participated in weekly team meetings with managers and executives, worked closely with the Chief Logistic Officer, and execute other duties as required.

involved in helping others in all aspects of the IT department’s work. They offer vital support to colleagues, and the role will often include liaising with other departments to keep the company’s networks and systems working to their optimum levels. This is a varied role that also offers the chance to gain an understanding of the various aspects of Information Technology and establish an excellent career path

Handling the problems related to Desktop, Laptop, Android Based Devices & Networking Configuration