Assist in the coordination between users and patching services required to keep Infrastructure up-to-dateMaintain 800 servers and seven major applications, helping the tools team manage InfrastructureManage operational problems ensuring they are up to date with clear, and concise informationMonitor network and performing vulnerability scans for ESM, NPT, and Qualys for possible security risks, configuration error, antivirus update, and firewall systemsTake ownership and coordination of actions of assigned problemsEngage with appropriate technical and business teams across the enterprise to assist in the resolution of problem recordsConduit a meeting with a team member and leader to keep key stakeholders informed on organizational progress

Essential maintenance of amazon Robot, Bin-Audit, and Addback (Kiva Amnesty) Full-service support and problem solving for 24 individual customers

Installed and maintained Organization computer systems, printer, and networkCreated all document formats when needed and responsible for all data entryPerformed upgrades and installed updatesCompleted troubleshooting and repair when neededAssisted 7 office staff with computer application questions dailyRecommend computer products and applications to improve productivity