Mohammed Dabbour Email & Phone Number

Istanbul, Turkey

Istanbul, Turkey

▪ Coordinated patient care with medical facilities and professionals.▪ Built and Maintained client/patient relationships and accurate records.▪ Resolved client/patient complaints and issues promptly and professionally. Developed tailored solutions to address specific concerns, ensuring a positive patient experience and fostering long-term relationships.▪ Gained proficiency in managing clients via CRM (Kommo) & CMS (Estesoft Stella). Oversaw customer success initiatives within the CRM, ensuring data accuracy and process efficiency.▪ Boosted sales by expanding the client base for aesthetic (plastic surgeries) and dermatological procedures.▪ Employed listening and negotiation skills via multitasking with departments and clients.▪ Provided service information, assisted appointment bookings, and travel arrangements.▪ Patient Feedback and Satisfaction: Gathered and analyzed patient feedback to understand needs, challenges, and suggestions. Implemented improvements based on collected feedback to enhance services and increase patient satisfaction. ▪ Communication Coordination: Served as a primary liaison for external/internal communication between the client/patient, the Sales department, and the Clinique, ensuring efficient sharing of messages and information across teams.▪ Handled inbound and outbound calls for patient and provider inquiries.

Istanbul, Turkey

Graduate School of Engineering, Department of Bioengineering: Bağcı Laboratory Graduate School of Health Sciences, Department of Neuroscience: Ozansoy Laboratory ▪︎ Conducting numerous molecular biology techniques including cell culturing, MTT assay, exosome isolation, Protein Isolation, SDS-PAGE, Western blotting, RNA isolation, cDNA Synthesis, and q(RT)PCR, as part of ongoing research projects focused on AuNP biocompatibility with human neuroblastoma cells and In vitro Alzheimer's disease models.▪︎ Green synthesis of gold nanoparticles (AuNPs) and characterization of AuNPs by UV-VIS Spectroscopy, Powder XRD, Scanning Electron Microscopy (SEM) and Energy Dispersive X-Ray (EDX) Spectroscopy.▪︎ Teaching & Mentoring: cell culture (SH-SY5Y, A549, HCT116, HEK-293) tutor and supervisor for graduate and undergraduate students.▪︎ Strong Oral & Written Communication: elucidating complex concepts and instructions clearly and offering constructive feedback to graduate and undergraduate students.▪︎ Analytical Problem Solving: responsible for strategic planning of research, for troubleshooting, and recommending and applying potential solutions.▪︎ Time Management & Teamwork: working time-effectively in an expeditious lab environment individually and as part of a team. Scheduling meetings and lab appointments.▪︎ Robust Interpersonal Skills & Empathy: cultivated interpersonal skills through cross-functional collaboration, understanding diverse perspectives, and collectively achieving consensus.▪︎ Data Analysis: Student’s T-test.▪︎ Day-to-Day Lab Maintenance: regularly monitoring inventory of and maintaining lab equipment, materials, and consumables, autoclaving materials and consumables, recalibrating pipettes, replenishing daily utilized solutions (ethanol, bleach, distilled water), properly disposing of waste materials and preserving a clean working space, maintaining up-to-date laboratory records, among other maintenance tasks.

My responsibilities and duties:▪︎ SPATA31 tissue-specific expression research.▪︎ DESeq2 based Transcriptomic (RNA-Seq) analysis using R and the Galaxy Server.▪︎ Data collection, preparation, and application, as well as statistical analyses on raw data.▪︎ Creating research strategies, identifying key study matters, and offering solutions.▪︎ Adaptability & Receptivity: quickly adjusting thought process and embracing learning when shifting between different job responsibilities.▪︎ Attention to detail: responsible for revising and proofreading reports.▪︎ Reporting & Microsoft Office: developed proficiency in organizing information effectively using Microsoft Word, PowerPoint, and Excel.

The HuCoDup Lab, Led by Assist. Prof. Cemalettin Bekpen, primarily focuses on Human Aging and Longevity at the cellular level. Research ranges from Evolutionary and Bioinformatic analyses, to the Functional Characterization of Human Core Duplicon gene families. Current research is centered around the SPATA31 gene, a prominent member of the Human Core Duplicon gene families.My responsibilities and duties:▪︎ Linux (Ubuntu), AWK, and R training for data extraction and manipulation.▪︎ Data Analysis: RNA-Seq workflow and Differential Expression analysis using DESeq2 with R, along with genomic analysis and genomic file manipulation via the Galaxy program.

▪︎ In-person and online private English language tutoring for primary and middle school students.

Istanbul, Turkey

Department of Molecular Biology & Genetics: Worked in Molecular Biology & Genetics Laboratory and Cell Culture Laboratory.Department of Bioengineering: Worked in Bio-nanotechnology and Biosensors Laboratory.▪︎ Tested the protective effects of nanoparticles against oxidative stress in diabetic rats. Testing the effects of nanoparticles in which Caffeic Acid Phenethyl Ester (CAPE) and Sinapic acid (SA) - loaded Polylactic-co-glycolic acid (PLGA) nanoparticles are inserted into Streptozotocin-induced diabetic rats to demonstrate the nanoparticles’ protective capabilities against damage by oxidative stress. ▪︎ Intensive rat care and maintenance, as well as rat dissection, organ collection, and homogenization of a non-diabetic control group of rats.▪︎ Performing a number of blood, organ tissue, and biochemical analyses including: Superoxide Dismutase (SOD), Malondialdehyde (MDA), and Glutathione (GSH) analyses; Drabkin’s reagent for hemoglobin level determination, Catalase enzyme (CAT) analysis, and BCA and Lowry protein Assays for protein concentration quantification.▪︎ Adaptability & receptivity: quickly adjusting thought process and embracing learning when shifting between different job responsibilities.

Master Of Science (M.Sc.), Bioengineering, Cgpa: 4.00/4.00

▪︎ Graduated with High Honors ▪︎ Thesis Title: The Effect of Green Synthesized Gold Nanoparticles on Cell Viability and Exosome Release.

Bachelor Of Science (B.Sc.), Molecular Biology And Genetics, Cgpa: 3.81/4.00

Activities and Societies: Molecular Biology and Genetics Student Club (MBGSC) (2016 - 2020), Engineering in Medicine and Biology Society.

High School, High School/Secondary Diplomas And Certificates, Cgpa: 4.00/4.00

High School, High School/Secondary Diplomas And Certificates, Cgpa: 3.90/4.00

Activities and Societies: Participant and Victor in Mathematics and Science Fairs; Participant in Writing competitions; Co-manager.