Mohammed Dabwan Email & Phone Number

Abu Dhabi, United Arab Emirates

Dedicated to driving organizational growth and employee development by identifying and addressing training needs within diverse businesses. With a passion for creating impactful learning experiences, more specifically enhancing and expanding comprehensive training and development programs tailored to the unique requirements of both the organization and individual learners.Key Responsibilities:• Needs Assessment:Collaborating closely with business managers and human resources departments, identifying training gaps and development opportunities, and ensuring that the learning initiatives align with the company's strategic goals.• Program Enhancement and Expansion:Applying a strategic and analytical approach, and continually improving and expanding existing training programs to incorporate diverse learning methodologies and content delivery channels, ensuring that employees benefit from highly effective and engaging learning experiences.• Collaboration and Stakeholder Management:Working collaboratively in teams, I foster strong relationships with stakeholders to understand their needs and perspectives, ensuring that the training programs produced are aligned with organizational objectives and meet the expectations of all relevant parties.• Program Management:From conceptualization to execution, I proficiently manage the delivery of training and development programs, ensuring seamless implementation and a positive impact on employee performance.• Evaluation and Continuous Improvement:Committed to assessing the effectiveness of training initiatives through various evaluation methods, analyzing feedback and metrics to refine and enhance programs, and ensuring they remain relevant.• Progress Monitoring and Review:Closely monitor the progress of trainees, providing valuable feedback and support to enhance their learning journey and empower them to achieve their development objectives.

Abu Dhabi, United Arab Emirates

Key Responsibilities:• Training Needs Assessment:Through proactive measures like meetings with managers, employees, and survey administration, identify and determine the specific training needs and requirements of our organization. This process helps tailor the training programs to address crucial areas for improvement.• Business Proposal Development:Preparing comprehensive business proposals for clients, showcasing our training solutions, and aligning them with their unique requirements, resulting in successful collaborations and new partnerships.• Project Management:Efficiently handle all aspects of training projects, from initial planning and budgeting to resource allocation and ongoing progress monitoring against key performance indicators (KPIs).• Training Materials Review:Review existing training materials produced by consultants to gauge their appropriateness and relevance. If necessary, make updates and improvements to ensure the effectiveness of the training resources.• Evaluation of Training and Development:Regularly assess the effectiveness of our training and development programs. Feedback and data analysis drive improvements to ensure maximum impact.

United Arab Emirates

Key Responsibilities:• Collaborate closely with AQR Int. to oversee and support all operational activities within the MENA region.• Provide effective management and oversight to ensure the execution of services and delivery of high- quality results.• Direct and coordinate business activities for the concerned team, fostering seamless operations.• Take charge of administrative tasks essential to day-to-day operations.• Prepare work schedules and delegate specific duties to team members.• Monitor associates to ensure efficient and timely completion of assigned tasks.• Manage key clients, both existing and new, across the MENA Region.• Address inquiries pertaining to technical aspects of services and products offered, offering expert guidance and solutions.

Dubai, United Arab Emirates

• Oversee training program implementation and delivery.• Manage, organize, and maintain training sessions and course enrolment.• Collaborate with subject matter experts to ensure effective instructional design.• Facilitate learning through diverse delivery methods.• Design and implement assessment tools to measure training effectiveness.• Track and report on training activities, ensuring accurate documentation and timely updates on progress and outcomes.• Provide constructive feedback to Trainers and Management.• Evaluate and recommend improvements to training material and methodology.• Handle logistics for training activities, including venues and equipment.• Establish and maintain relationships with external training suppliers.

United Arab Emirates, Saudi Arabia

Key Responsibilities:• Facilitate comprehensive onboarding and training programs for new employees, ensuring they are well-informed about their specific responsibilities and expectations. Communicate the organization's goals and objectives clearly, fostering a sense of purpose and commitment among the new team members. • Skillfully plan and execute learning workshops, taking into account budget constraints, resource allocation, and adherence to timelines. Monitor event progress against predetermined KPIs, making data-driven adjustments when needed to achieve desired outcomes.

Saudi Arabia

• Collaborate with the Manager to develop and implement customer attraction strategies, optimizing our market presence and driving sales growth.• Efficiently coordinate daily customer service operations, including sales processes, orders, and payments, to maintain seamless and satisfactory customer experiences.• Thoroughly track the progress of weekly, monthly, quarterly, and annual objectives, providing valuable insights to aid decision-making and goal achievement.• Conduct performance evaluations of employees, identifying areas for improvement and determining hiring and training requirements to build a capable and motivated team.• Supervise and inspire staff, fostering a positive work environment that encourages peak performance and professional growth.• Provide coaching and support to new and existing Sales Associates, enabling them to excel in their roles and contribute to the company's success.• Monitor retail operating costs, budgets, and resources to ensure optimal efficiency and resource utilization.• Address and resolve customer complaints promptly, ensuring customer satisfaction and loyalty through effective communication and problem-solving.• Conduct regular store inspections to maintain functionality and retail display standards, ensuring a delightful shopping experience for customers.• Enforce adherence to company policies and guidelines among employees, promoting a culture of compliance and professionalism.• Represent our store's values and set an exemplary standard for our staff, embodying the brand's identity and fostering a positive brand image.• Oversee and manage store inventory, maintaining accurate records and efficient stock management.

Saudi Arabia

As an integral member of the marketing department team, my role involves analyzing customers' feedback to provide comprehensive reports aimed at enhancing product quality. Collaborating with colleagues, leveraging data insights to drive improvements, and ensuring our products consistently meet and exceed customer expectations.

Master’S Degree, Strategic Human Resource Management

Activities and Societies: .

Bachelor’S Degree, Human Resources Management