Mohammed Ehteshamul Haque Email & Phone Number

Los Angeles, California, United States

• Ensured Clear and TSA policy and procedures are conducted with the highest levels of security and integrity.
• Managed shift briefings, as well as any changes, breaks, and rotations.
• Coached, mentored, and trained the team to meet sales and customer service goals and standards.
• Effectively managed incident prevention and responses and handled minor technical issues.
• Conducted coaching conversations to make sure ambassadors are on the right track and are meeting their targets.
• Monitored and drove security, service and sales during the shift.

Los Angeles Metropolitan Area

1. Consistently demonstrated adherence to security procedures by validating airline documents and verifying CLEAR member traveler identification of members by following documented security protocols.2. Provided exceptional customer-service-focused communication skills with the ability to engage with potential customers, general travelers, and members.

Los Angeles Metropolitan Area

1. Communicated with potential niche clients to promote company services.2. Structured the business development plan by setting revenue, operations, and profit targets.3. Worked with independent contractors to develop social media marketing agendas.

Dhaka, Bangladesh

1. Established as a flying training school based in Dhaka, Bangladesh.2. Acquired two Cessna training planes from San Diego, California.3. Partnered with Bangladesh Flying Academy by providing them the planes and utilizing their training facilities to help students acquire their Commercial Pilot Licenses (CPLs).4. Graduates are currently with many.

Dhaka, Bangladesh

1. Established as a corporation providing one-stop visa facilitation services to clients.2. Became the official visa facilitation service provider of the Italian Embassy to Bangladesh from 2005 to 2009.3. Inked agreements with the Embassies of Malaysia, Singapore, and The Philippines to provide visa facilitation services to clients.4. Partnered with.

Dhaka, Bangladesh

1. Established a pioneering travel agency providing international airline tickets and tour packages to clients of Innova Services Limited (Sister company) and multinational corporations and peacekeeping missions such as United Nations, Holcim Cement, Nestle Bangladesh, British American Tobacco, and many others.2. Became member of the International Air.

Dhaka, Bangladesh

1. Overlooked three regional offices across Bangladesh.2. Regularly attended meetings with Board of Directors to discuss business development and revenue generation of parent and sister companies.3. Created policies and action plans to attain General Sales Agent status of various international airlines such as KLM Royal Dutch Air, Gulf Air, and Malaysia.

Dhaka, Bangladesh

1. Handled and managed all travel operations of United Nations missions in Bangladesh.2. Managed travel operations of various multinational corporations and diplomatic missions.3. Maintained relationships with United Nations and Bangladesh government high officials.4. Coordinated corporate and tour packages VIP-level international clients.

Dhaka, Bangladesh

1. Managed and overlooked the business development of the company.2. Awarded Best Travel Agency from all international airlines operating in Bangladesh every year.3. Achieved consistent quarterly revenues of more than $400,000.00.4. Handled client base consisting of multinational corporations, United Nations, and diplomatic missions.

Dhaka, Bangladesh

1. Supervised staff that handled domestic and international airline ticketing and reservations.2. Recovered revenue collections in collaboration with client relations.3. Overlooked entire United Nations travel operations in Bangladesh as the designated travel agent.

Dhaka, Bangladesh

1. Entered data of customer profiles.2. Communicated with customers to ensure accuracy of their information.3. Verified and analyzed customer information.