Mohammed Elsayed Abdallah Ali Email and Phone Number

• Working as a Network Operations Center Engineer at NOOR Advanced Technology since November 2014 till Present. Troubleshooting different connections problems arising in NOOR fixed MPLS network for corporate customers (Local Loops, 3G and EFM connections). Troubleshooting international customers connections problems like BT (British Telecom). Dealing with Cisco PE routers, different DSLAMs (Zhone, Paradyne and Zyxel), different modems (Patton, Zyxel, Paradyne, Hatteras… Show more • Working as a Network Operations Center Engineer at NOOR Advanced Technology since November 2014 till Present. Troubleshooting different connections problems arising in NOOR fixed MPLS network for corporate customers (Local Loops, 3G and EFM connections). Troubleshooting international customers connections problems like BT (British Telecom). Dealing with Cisco PE routers, different DSLAMs (Zhone, Paradyne and Zyxel), different modems (Patton, Zyxel, Paradyne, Hatteras, Adtrain and Aethra). Monitoring the Customers traffic using the CACTI tool. Show less

* Worked as a Network Support Engineer for Vodafone Egypt in the NOC department (Network Operations Center team) since April 2013 till October 2014. Troubleshooting different connections problems arising in Vodafone fixed MPLS network for corporate customers (Local Loops, 3G, WIMAX, Microwave and EFM connections). Troubleshooting international customers connections problems like BT (British Telecom) & TM (Telecom Malaysia). Dealing with different types of PE routers (Cisco… Show more * Worked as a Network Support Engineer for Vodafone Egypt in the NOC department (Network Operations Center team) since April 2013 till October 2014. Troubleshooting different connections problems arising in Vodafone fixed MPLS network for corporate customers (Local Loops, 3G, WIMAX, Microwave and EFM connections). Troubleshooting international customers connections problems like BT (British Telecom) & TM (Telecom Malaysia). Dealing with different types of PE routers (Cisco and Alcatel routers), different DSLAMs (Cisco, Paradyne, Telindus and Alcatel), different modems (Patton, Hatteras and Telindus). Monitoring the Customers traffic using the MRTG Service Navigator tools. Show less

• Worked as a technical support representative at Vodafone Egypt since April 2012 till March 2013 (Handle ADSL and 3G problems).

worked as a technical support representative at D-Link for D-Link products in the Middle East and Africa since February 2012 till April 2012.