Mohammed Essam Email & Phone Number

Giza, Giza Governorate, EG

Egypt

• Install, Update and Configure Software and Network Devices as needed.
• Review diagnostics and assess the functionality and efficiency of systems.
• Provide Daily, Weekly and Monthly Reports to managers.
• Provide Technical and Security Awareness to Employee.
• Ask Employee targeted questions to quickly understand the root of the problem.
• Follow up with clients, Instructors, Operation Team via phone or remotely.

* Receiving E-mail with Branche Status.* Check the Connection with Software.* List Branches which have Connection Issue.* Solving Connection Issue with software.* Making daily Reports with cases and Send it to managers.

New Cairo, Cairo, Egypt

* Review diagnostics and assess the functionality and efficiency of systems.* Offer technical support to company staff and troubleshoot computer problems.* Install and update company software and hardware as needed.* Anticipate and report the cost of replacing or updating computer items.* Resolving problems with networks, Infrastructure and other computer.

* Comply with all testing procedures and strictly adhere to company policies using careful judgment * Check in testing candidates, verify identification, and explain the exam process * Proctor / invigilate candidates while testing * Troubleshoot with internal departments to fix technical issues

Al Jizah, Egypt

• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, including account setup and network configuration.
• Ask Employee targeted questions to quickly understand the root of the problem.
• Track computer system issues through to resolution, within agreed time limits.
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
• Follow up with clients… Show more

El Haram, Al Jizah, Egypt

• software and hardware Providing technical assistance for questions and problems.
• Resolving problems with networks, Infrastructure and other computer systems.
• Diagnosing system errors and other issues.
• Installing or changing software to fix issues.
• Remotely accessing software for clients to make changes and fix problems.