Oversaw all aspects of store operations, including sales, customer service, inventory management, and team leadership.Implemented effective strategies to drive sales and meet or exceed revenue targets, resulting in consistent monthly growth.Developed and executed promotional campaigns to increase customer traffic and enhance sales performance,Led a team of 4 employees, providing training and performance feedback to foster a high-performance culture.Implemented staff scheduling and optimized labor allocation to ensure adequate coverage and maximize productivity while controlling costs.Conducted regular performance evaluations, set goals, and recognized outstanding achievements to motivate and retain top-performing team members.Maintained optimal inventory levels through accurate demand forecasting, inventory replenishment, and effective supplier management.Implemented visual merchandising standards and strategies to create compelling product displays and enhance the overall shopping experience.Ensured compliance with company policies, procedures, and safety regulations, maintaining a safe and secure environment for both customers and employees.Implemented odoo erp for better supervision & transaparency.Utilized data analysis and reporting tools to monitor key performance indicators, identify trends, and make data-driven decisions to improve operational efficiency and profitability.Cultivated strong relationships with customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience.Actively participated in regional and corporate meetings, sharing best practices and contributing to the development of company-wide strategies and initiatives.

Coordinated all aspects of sales and logistics operations, ensuring seamless coordination between sales, supply chain, and customers.Managed order processing, order entry, freight documentation, tracking, and delivery coordination, ensure best service.Liaised with internal teams, including production, warehouse, and shipping, to ensure inventory availability and smooth order flow.Developed and maintained strong relationships with key customers, serving as the primary point of contact for inquiries, order updates, and issue resolution.Monitored sales forecasts, inventory levels, and demand patterns to proactively address potential supply chain challenges and optimize inventory management.Collaborated with sales representatives to identify customer needs, provide product information, and generate accurate sales quotes.Prepared and analyzed sales reports, providing insights on sales trends, customer performance, and opportunities for improvement.Assisted in the development and implementation of sales and marketing strategies to drive revenue growth and expand customer base.Conducted market research and competitive analysis to identify market trends, pricing strategies, and potential business opportunities.Utilized CRM systems to manage customer data, track sales activities, and generate reports for sales analysis and forecasting.Organized & attended meetings representing the company with service providers & clients to ensure smooth logistics and ensure best service.Collaborated with the finance department to resolve billing and invoicing discrepancies, ensuring accurate and timely processing.Maintained documentation and records related to sales orders, shipping, and customer communications in compliance with company policies and procedures.Actively participated in cross-functional meetings, providing insights and contributing to process improvements and operational efficiencies.

Managed complex calendars, scheduled appointments, and coordinated meetings for senior executives, ensuring optimal time management and prioritized tasks.Arranged domestic and international travel arrangements, including flights, accommodations, and transportation, optimizing cost-efficiency and ensuring smooth itineraries.Prepared and edited documents, presentations, and reports, maintaining a high level of accuracy and attention to detail.Handled sensitive and confidential information with utmost discretion, ensuring confidentiality and data protection in all administrative tasks.Managed office supplies and inventory, restocking for smooth office operations.Assisted in the planning and execution of company events and meetings, coordinating logistics, catering, and audiovisual requirements.Supported the onboarding process for new employees, preparing for orientation, acquiring company ID(gatepass), civil id, accommodation and assisting with administrative tasks to ensure a seamless integration.Provided general administrative support, including answering and directing phone calls, managing email correspondence.Maintained electronic and physical filing systems, ensuring proper organization and accessibility of documents and records.Time management and prioritizing day to day tasks and meet deadlines.Coordinated the daily transportation operations, including scheduling, routing, and dispatching of deliveries, ensuring on-time delivery and efficient use of resources.Optimized day to day trips to minimize fuel consumption, reduce travel time, and enhance overall operational efficiency.Processed payroll for a large employee base, ensuring accurate and timely payments on monthly basis.Verified timekeeping records, ensuring adherence to attendance policies and resolving any discrepancies.Calculated and processed salary adjustments, bonuses, overtime, and other payroll-related payments accurately and in compliance with applicable regulations.

Researching about organizations and individuals both online and offline Identifying new leads and potential new markets Researching the needs of other companies and learning who makes decisions about purchase Contacting potential clients via email or phone to establishing connection and set up meetings Planning and overseeing new marketing initiatives Attending conferences, meetings, and industry events Ensuring proper services at time. Maintaining relationships with existing customers