Mohammed Faris Email & Phone Number

Dubai, United Arab Emirates

• Acting as the administrative point of contact between the executives and internal/external clients• Managing and coordinating over 8-9 Projects• Gathered information and prepared data for use in reporting and documentation.• Assisted with updating and improving working practices in document control and records management approach.• Worked closely with internal and external support teams to resolve IT issues.• Conducted manual, online and interactive media reference searches to support clients.• Issuing the purchase requisition on SAP Business for issuing Purchase order• Verify and review invoices and record for further purposes• Maintain an established data distribution system and schedule for the assigned project based upon client, project, department and supplier requirements• Expedites review, signature approval, and release of supplier and internally produced documents• Collate data and maintain project status reports with all the necessary updates with the ongoing projects in MS Excel/other MS tools• Create project related templates for document/report preparation• Interacting with Clients according to fulfill the project documentation requirements through emails & phone• Receiving and submitting the documents through client’s portals e.g. PULZ, WRENCH, SHAREPOINT & ACONEX.• Facilitated client meetings, providing updates on project progress and addressing concerns.• Maintained project schedules by managing deadlines and adjusting workflows to suit.• Updated project documentation, providing accurate and accessible information for clients.• Maintained accuracy in diverse file management of chronological, alphabetical or numerically sorted documents• Updated company databases with vendor and client information.• Created and maintained computer archives and databases.• Developed new file naming conventions to improve accuracy.

Sharjah, United Arab Emirates

• Calendar management and associated tasks, booking conference rooms, audio visual equipment, copies, preparing docs & scheduling meetings, etc.• Maintain and update all necessary logs, records, files in database for easily retrieval• Monitor office supplies and research advantageous deals or supplies• Manage documentation system for efficient and orderly storage and retrieval of documents/drawings and other information• Assisting and preparing the project related procedures and Test plans etc.• Receiving and submitting the documents through client’s portals e.g. PULZ, WRENCH, SHAREPOINT & ACONEX• Assist the Manager for auditing purposes• Managed requests for access to documentation, maintaining confidentiality.• Organized, filed and stored electronic and physical files to maximize traceability.• Produced document progress reports for senior managers.• Handled incoming correspondence and technical information, distributing as directed.• Coordinated Electronic Document Management System (EDMS) with strong technical knowledge..

India

• Responded to customer queries and provided excellent customer service.• Provided professional and helpful support to new and existing clients.• Built positive customer rapport through friendly, professional communication.• Warmly greeted customers with positive telephone etiquette, asking well-rounded questions to identify issues.• Performing a variety of clerical and administrative duties with minimal supervision including answering phones, making appointments, and ordering office supplies• Worked as a sub agent of International and Domestic money portals (Western Union, Ria money, Xpress money, Trans fast, Airtel money and Spice money)• Maintained friendly and professional customer interactions• Train new employees regarding money exchange procedures and cash draw handling• Perform all duties as assigned by Chief executive.• Escalated complex issues quickly to supervisors to avoid lost revenue.• Prepared letters, information sheets and order documentation and distributed to clients.• Kept accurate company records, upholding compliance with regulations and company policies.