Mohammed Gamal Email and Phone Number
At Banque Misr, my role as Digital Transformation Advisor is to foster a culture of digital fluency among our customers, encouraging the adoption of our cutting-edge banking solutions. With over a year of steering clients towards our digital platforms, I have become adept in not only guiding customer behavior but also in providing comprehensive explanations of our banking products, ensuring a seamless transition to digital services.Previously as a Customer Service Representative, I empowered customers to leverage electronic channels for their banking needs, contributing to the bank’s retail objectives. My expertise in cash collection and payment card processing, combined with a commitment to high-quality service, has been pivotal in achieving our branch's profitability targets. Our team’s collaborative efforts have significantly enhanced customer satisfaction and digital engagement.
Banque Misr
View- Website:
- banquemisr.com
- Employees:
- 5544
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Digital Transformation AdvisorBanque Misr May 2023 - PresentManzala, Dakahlia Governorate, EgyptDeveloping customer behavior and culture and motivating them towards using the bank’s digital products With all met Their inquiries, directing their behavior, and guiding them on how to use machines ATM and an explanation of the bank’s products In addition to recommending the bank's products to all customers and transferring them to the department responsible for implementing their various banking transactions -
Customer Service RepresentativeBanque Misr Apr 2021 - May 2023El Manzala, Ad Daqahliyah, EgyptProviding all banking services to customers with a high level of quality and efficiency in accordance with the bank’s approved standards. Support customers and urging them to use electronic channels to market and sell all of the bank’s various products and achieve its retail banking goals. And alternative intention For various bank services. Achieving the branch’s profitability targets. -
Customer Service SpecialistBanque Misr Dec 2019 - Apr 2021Al Manzilah, Ad Daqahliyah, Egypt1- Providing excellent banking services to customers 2- Achieving 100% of the target for Islamic Murabaha and credit cards3- Executing international transfers and import and export operations4-Marketing and implementing corporate loans5-Marketing the bancassurance product -
Customer Service RepresentativeBanque Misr Jan 2019 - Dec 2019El Manzala, Ad Daqahliyah, Egypt1- Providing excellent banking service to customers and providing the necessary proposals to improve or develop the service to suit their needs and to support the bank's competitive position with other banks.2- Achieving 100% of the target for Islamic Murabaha and credit cards -
ReceptionistBanque Misr Feb 2018 - Jan 2019El Manzala, Ad Daqahliyah, Egypt- Working at Islamic branch- Meet and greet all customers as they enter the branch and respond to their inquiries- Apply service quality standards and contribute to creating areas for improvement.- Organize the work inside the branch and monitor the main lounge to ensure the ease of service delivery and customer comfort from the moment they arrive at the branch until they leave.their departure.- Receive and fulfill the requests of vip customers.- Sales referrals for the… Show more - Working at Islamic branch- Meet and greet all customers as they enter the branch and respond to their inquiries- Apply service quality standards and contribute to creating areas for improvement.- Organize the work inside the branch and monitor the main lounge to ensure the ease of service delivery and customer comfort from the moment they arrive at the branch until they leave.their departure.- Receive and fulfill the requests of vip customers.- Sales referrals for the customer service department- Dealing with hundreds of customers per day Show less -
Accounting ManagerOnfire Dresses Apr 2022 - PresentEl Manzala, Ad Daqahliyah, Egypt
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AccountantLandscape Tours Jan 2017 - Jan 2018Mansoura, EgyptTravel Agency
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Event OrganizerCamp & Travel Jan 2014 - Jan 2017Dakahlia Guvernorate, EgyptMarketing, Tour Organization and Events
Mohammed Gamal Education Details
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Very Good
Frequently Asked Questions about Mohammed Gamal
What company does Mohammed Gamal work for?
Mohammed Gamal works for Banque Misr
What is Mohammed Gamal's role at the current company?
Mohammed Gamal's current role is Digital Transformation Advisor @ Banque Misr | Bachelor's in Commerce.
What schools did Mohammed Gamal attend?
Mohammed Gamal attended Mansoura University.
Who are Mohammed Gamal's colleagues?
Mohammed Gamal's colleagues are Raymon Nabil, Michael Wagieh, Mohamed Sayed, Youssef Khalil, Mohamed Elwakel, Khaled Zakarya, Mohamed Ibrahem.
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Mohammed Gamal
Ms Sql Server Dba | Oracle Dba | Network Engineering Ccna | Ccnp Encore | Ccnp EnarsiRiyadh, Saudi Arabia -
1yahoo.com
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Mohammed Gamal
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