Head Of Customer Care And Sales
CurrentFintech Industry, RCM, managing ( Inbound/ Outbound/ Telemarketing/ Conversion/ Sales/ Dept collections/ Recoveries), AML, Anti fraud, Phone verification operations
Sep 2022 - Present
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Gazzan Mohammed Email & Phone Number
Head of Customer Care | MBA (UK)Experienced in Developing Operations | Business Development | People Management | Telemarketing | Dept Collections & Recoveries | Inbound-Outbound operations | Fintech Industry
at
Sun Finance
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✓ Verified Jun 2026
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Current company
Role
Head of Customer Care | MBA (UK)Experienced in Developing Operations | Business Development | People Management | Telemarketing | Dept Collections & Recoveries | Inbound-Outbound operations | Fintech Industry
Location
Colombo District, Western Province, Sri Lanka
Company size
Who is Gazzan Mohammed? Overview
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Quick answer
Gazzan Mohammed is listed as Head of Customer Care | MBA (UK)Experienced in Developing Operations | Business Development | People Management | Telemarketing | Dept Collections & Recoveries | Inbound-Outbound operations | Fintech Industry at Sun Finance, a company with 136 employees, based in Colombo District, Western Province, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Gazzan Mohammed.
Gazzan Mohammed previously worked as Head of Customer Care and Sales at Sun Finance and Assistant Manager at Ikman.Lk. Gazzan Mohammed holds Master Of Business Administration - Mba, Business Administration And Management, General from University Of Suffolk.
Company email context
Email format at Sun Finance
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Sun Finance
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Profile bio
About Gazzan Mohammed
With over 16 years of experience in Fintech, Telecommunications, SAP, SaaS and online marketplace industries, I am a passionate and results-oriented missionary leader in frontend, backend, customer service, sales, collections, recoveries, inbound/ outbound operations and management. I have been playing major roles in successfully leading and developing operations, strategies, and processes that deliver exceptional customer satisfaction, retention, and revenue growth.I oversee all aspects of the operations, including inbound, outbound, telemarketing, conversion, sales, debt collections, recoveries, anti-fraud, AML and phone verification. I leverage my analytical skills, soft skills training, and customer relationship management (CRM) expertise to optimize the performance, efficiency, and quality of the operations. I also collaborate with cross-functional teams, clients, partners, stakeholders to align the operational objectives with the company's vision and mission. My goal is to create a customer-centric culture that fosters trust, loyalty, and innovation
Listed skills include Team Management, Customer Service, Marketing Strategy, Management, and 18 others.
Current workplace
Gazzan Mohammed's current company
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Sun Finance
9 roles
Gazzan Mohammed work experience
A career timeline built from the work history available for this profile.
Assistant Manager
Managing business development | Inbound & outbound operations | Field sales | Vehicles vertical | Reagional sales team | ikman.lk hosts free user-generated classified advertisements, sorted by various categories. Servicesheadquartered in Sweden. The website offers a comprehensive list of products ranging frommobile phones and cars to land in all major.
Jan 2017 - Aug 2022
Team Lead
Jan 2016 - Jan 2017
Senior Executive
Apr 2015 - Jan 2016
Team Lead
Firstsource - Dialog telecommunication solutions.Firstsource is a provider of Business Process Outsourcing Services headquartered in Mumbai,Maharashtra,India. Firstsource provides customized Business process management to customersin the Banking & Financial Services, Customer services and Telecom & Media and Healthcare sectors
Jan 2014 - Apr 2015
Team Lead
A leading global business process outsourcing (BPO) provider and part of Essar Group. Aegis as a BPO, offers customer life cycle management and a variety ofvalue-added interactive and back-office services for global enterprise clients
Jan 2012 - Jan 2014
Specialist
Jan 2011 - Jan 2012
Senior Executive
Jan 2010 - Jan 2011
Jan 2009 - Jan 2010
Team & coworkers
Colleagues at Sun Finance
Other employees you can reach at sunfinance.group. View company contacts for 136 employees →
AM
Aygun Mustafa-Zada
Colleague at Sun FinanceBaku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
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AČ
Andris Čoičs
Colleague at Sun FinanceLatvia, Latvia
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IN
Irina Nazenceva
Colleague at Sun FinanceRiga, Latvia, Latvia
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KK
Krists Krūmiņš
Colleague at Sun FinanceLatvia, Latvia
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AT
Alexander Takchidi
Colleague at Sun FinanceLatvia, Latvia
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MK
Malika Kadyrova
Colleague at Sun FinanceBishkek City, Kyrgyzstan, Kyrgyzstan
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NT
Natalija Takcidi
Colleague at Sun FinanceRiga, Riga, Latvia, Latvia
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JA
Jimmy Alejandro Willimann García
Colleague at Sun FinanceMadrid, Community Of Madrid, Spain, Spain
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DL
Dmitrijs Lakachauskis
Colleague at Sun FinanceRiga, Latvia, Latvia
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PD
Pasan Deesara
Colleague at Sun FinanceSri Jayawardenepura Kotte, Western Province, Sri Lanka, Sri Lanka
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Aygun Mustafa-Zada
Colleague at Sun FinanceBaku, Baku Ekonomic Zone, Azerbaijan, Azerbaijan
View →
AČ
Andris Čoičs
Colleague at Sun FinanceLatvia, Latvia
View →
IN
Irina Nazenceva
Colleague at Sun FinanceRiga, Latvia, Latvia
View →
KK
Krists Krūmiņš
Colleague at Sun FinanceLatvia, Latvia
View →
AT
Alexander Takchidi
Colleague at Sun FinanceLatvia, Latvia
View →
MK
Malika Kadyrova
Colleague at Sun FinanceBishkek City, Kyrgyzstan, Kyrgyzstan
View →
NT
Natalija Takcidi
Colleague at Sun FinanceRiga, Riga, Latvia, Latvia
View →
JA
Jimmy Alejandro Willimann García
Colleague at Sun FinanceMadrid, Community Of Madrid, Spain, Spain
View →
DL
Dmitrijs Lakachauskis
Colleague at Sun FinanceRiga, Latvia, Latvia
View →
PD
Pasan Deesara
Colleague at Sun FinanceSri Jayawardenepura Kotte, Western Province, Sri Lanka, Sri Lanka
View →
4 education records
Gazzan Mohammed education
Master Of Business Administration - Mba, Business Administration And Management, General
Postgraduate Diploma, Business Management
Professional Diploma (Scqf Level 11), International Business
Combined Maths
FAQ
Frequently asked questions about Gazzan Mohammed
Quick answers generated from the profile data available on this page.
What company does Gazzan Mohammed work for?
Gazzan Mohammed works for Sun Finance.
What is Gazzan Mohammed's role at Sun Finance?
Gazzan Mohammed is listed as Head of Customer Care | MBA (UK)Experienced in Developing Operations | Business Development | People Management | Telemarketing | Dept Collections & Recoveries | Inbound-Outbound operations | Fintech Industry at Sun Finance.
Where is Gazzan Mohammed based?
Gazzan Mohammed is based in Colombo District, Western Province, Sri Lanka while working with Sun Finance.
What companies has Gazzan Mohammed worked for?
Gazzan Mohammed has worked for Sun Finance, Ikman.Lk, Firstsource, and Aegis Bpo Services(Bharti Airtel Limited).
Who are Gazzan Mohammed's colleagues at Sun Finance?
Gazzan Mohammed's colleagues at Sun Finance include Aygun Mustafa-Zada, Andris Čoičs, Irina Nazenceva, Krists Krūmiņš, and Alexander Takchidi.
How can I contact Gazzan Mohammed?
You can use AeroLeads to view verified contact signals for Gazzan Mohammed at Sun Finance, including work email, phone, and LinkedIn data when available.
What schools did Gazzan Mohammed attend?
Gazzan Mohammed holds Master Of Business Administration - Mba, Business Administration And Management, General from University Of Suffolk.
What skills is Gazzan Mohammed known for?
Gazzan Mohammed is listed with skills including Team Management, Customer Service, Marketing Strategy, Management, Strategic Planning, Marketing, Sales, and Business Strategy.
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