With over six years of experience in data analytics and IT support, I am a data solutions expert who can provide effective and efficient solutions for complex business problems. In my most recent role as an Application Support Engineer at SAP, I provided expert-level support for SAP applications, collaborating with cross-functional teams to translate business requirements into SAP solutions. I also utilized advanced data analysis techniques, contributing to a 20% enhancement in business processes, and developed and maintained data dashboards and reports within the SAP environment.As a data analytics specialist, I have a deep understanding of data governance, data warehousing, and data visualization, using tools such as Power BI, Excel, SQL, and Oracle ERP. In my previous roles, I have generated reports and presentations for informed decision-making, overseen work order management, and established KPIs and metrics to measure the effectiveness of data initiatives. I have also provided training and support for end-users of various data systems, facilitating user adoption and satisfaction. Additionally, I am certified in Data Analytics and Azure Administration, demonstrating my commitment to continuous learning and professional development.I am passionate about delivering successful outcomes and adding value to organizations in the IT industry, using my skills and expertise in data analytics and IT support. I am actively seeking new challenges and opportunities to leverage my skills and contribute to the success of data-driven projects and organizations. If you are looking for a dedicated and results-oriented data solutions expert with SAP experience, let's connect and discuss how I can help you achieve your goals.