Mohammed Hamad Email & Phone Number

United Arab Emirates

As the Facilities Operations Manager at Emirates International Property Services (bfm) - bloom facilities management, a part of Bloom Holding Companies, I oversee a range of critical responsibilities. Reporting directly to the General Manager, my role encompasses managing the profit and loss (P&L) for the department, ensuring customer satisfaction, and driving business expansion. Additionally, I am responsible for overseeing asset management services for Bloom properties, including VIP residential compounds and high-rise buildings.In this role, I formulated and executed comprehensive strategic plans, aligning operations with organizational objectives and ensuring long-term sustainability. I led cross-functional teams in the development and implementation of operational strategies, optimizing efficiency and resource utilization. By implementing lean methodologies and Six Sigma principles, I achieved a significant improvement in operational efficiency and reduction in waste.I developed and executed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), driving a remarkable enhancement in service delivery efficiency. I ensured 100% regulatory compliance across all facilities projects with zero compliance-related issues. Additionally, I implemented robust risk assessment and mitigation strategies, minimizing operational disruptions and maintaining high standards of service delivery.I spearheaded the implementation of smart solutions and Computer-Aided Facilities Management, enhancing operational efficiency and maintenance response times. I strategically managed a diverse portfolio of assets, ensuring optimal utilization and performance. I also developed and executed comprehensive Asset Management Plans (AMPs) and Contingency Plans (CP), resulting in a huge enhancement in asset performance and ROI.I implemented state-of-the-art Asset Management Information Systems (AMIS), resulting in a significant reduction in maintenance response times.

Dubai Emirate, United Arab Emirates

As the Facilities Manager at Etisalat Facilities Management (eFM) in Abu Dhabi and Dubai, reporting to the Operations Director, I managed a diverse portfolio of projects for government buildings, including airports, government buildings by Musanada projects, FDF, customs, Al Ain Roler Dewan, various ADFCA buildings, labs, and centers, schools, mosques, as well as the Al Ain Equestrian Golf Club. My expertise extended to landscaping projects, contributing to the aesthetic appeal and functionality of facilities within the telecommunications sector. I demonstrated the ability to thrive in high-pressure environments.I led a project portfolio that resulted in a commendable improvement in overall client satisfaction. I developed and executed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), driving a remarkable enhancement in service delivery efficiency. I ensured 100% regulatory compliance across all facilities projects with zero compliance-related issues. I also developed and implemented SLAs and KPIs tailored to telecom facilities, fostering a significant increase in service delivery efficiency.I orchestrated the implementation of specialized Computer-Aided Facilities Management (CAFM) systems for telecom infrastructure, achieving a substantial 25% reduction in maintenance response times. Additionally, I introduced international best practices for telecom facility maintenance, securing a significant reduction in operational costs. My certification as an ISO Internal Auditor ensured compliance with ISO standards specific to telecommunications facilities.

Dubai, United Arab Emirates

As the Facilities Manager at Mauve Technology International LLC in Dubai, UAE, I managed a diverse portfolio of projects in Dubai Silicon Oasis, including residential compounds and commercial retails, contributing to the aesthetic appeal and functionality of facilities within the highest standards. I demonstrated the ability to thrive in high-pressure environments.I developed and executed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), driving a remarkable enhancement in service delivery efficiency. I ensured 100% regulatory compliance across all facilities projects with zero compliance-related issues. Additionally, I introduced international best practices for telecom facility maintenance, securing a significant reduction in operational costs.

United Arab Emirates

As an MEP Engineer at Al Barra’a Contracting & General Maintenance in Al Ain, UAE, reporting to the MEP Department Head, I managed MEP services for a diverse range of projects under the Al Ain Municipality portfolio. These projects included government buildings, schools, mosques, and other public facilities, as well as UAEU university hostels and campuses.My responsibilities included ensuring optimal efficiency and functionality of MEP systems while upholding stringent quality and compliance standards. I supervised subcontractor staff to maintain reliability and safety across all managed facilities. I also oversaw preventive and reactive maintenance activities to minimize downtime and ensure the continuous operation of MEP systems.Collaborating with stakeholders, I addressed their needs and concerns regarding MEP systems and services. I provided technical expertise and guidance to project teams and stakeholders on MEP-related matters. Additionally, I managed budgets and resources effectively to meet project objectives and financial targets.I developed and executed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), driving a remarkable enhancement in service delivery efficiency. I ensured 100% regulatory compliance across all facilities projects with zero compliance-related issues.