Mohammed Hasan Email & Phone Number

Chennai, Tamil Nadu, India

* Created an automated job to run a script and produce spreadsheets for daily, weekly and monthly report for getting overall insights of the application* Handled File upload feature both in Front-end & Back-end & a separate clusterfor "Bulk file download" option as background processor* Created Custom dashboards in Graffana for metrics monitoring & logging custom exception handling message* Handled Versioning of surveys with each modification of the configurations* Identified issues, analysed information and provided solutions to problems* Provided better efficiency to the developers by automating the OpenAPI Spec generation* From NPS, CSAT, CES type themed-survey, transitioned to themeless surveys based on the question types* Handled multiple support tickets which gave me the opportunity to understand the pain of customers by directly interacting with them

Chennai, Tamil Nadu, India

* Created a full-stack web application for CSR management & managed to complete it with only few members in the team within 1 month* Used AWS SQS to publish and consume messages to enable bulk contacts updation as a batch process* Created a Report generation process which sends mail every week of the usage report of FreshSurvey using an internal job scheduler* Added new question types in Survey build page in very short period which created greater impact in our product* Enabled admin users to create filters with specific applied filters which helped our customers to efficiently manage their data* Optimized the APIs getting triggered from Front-end* Worked on Bulk actions feature which let users to do bulk updation on responses collected from end-users

Chennai, Tamil Nadu, India