I am a results-driven IT professional with impressive experience with a well-developed business acumen reflecting a career of strong leadership skills coupled with hands-on operations and system expertise. I recognized the ability to apply advanced technical solutions to various functional business requirements. As an IT Support Engineer and Security Analyst, I have dedicated my career to safeguarding businesses and users in the digital world. I am proficient in cybersecurity tools and technologies, including Tenable/Nessus vulnerability scanning, FireEye Administration for Advanced Persistent Threat (APT) and Cyber Counter Intelligence (CI) solutions, Cisco IronPort Email and Web Security Appliances.Also, I am expertise in managing Cisco IronPort C380 Email Security Appliances (ESA) to combat email-borne threats such as viruses, spam, and phishing, as well as Cisco IronPort S380 Web Security Appliances (WSA) for protecting against malware, web traffic, and application data breaches. My experience extends to monitoring malicious behaviour using Cisco Advanced Malware Protection (AMP) and Cisco Sourcefire for rapid threat detection and response. I am also adept at utilizing Cisco OpenDNS for threat prevention and managing Cisco Identity Services Engine (ISE) for secure network access.I am skilled in using BMC Remedy IT Service Management for ticket creation and resolution. I have experience in imaging and de-imaging, sanitization of desktops and laptops, and providing prompt, reliable technical support to users. I am committed to staying current with industry trends, security threats, and best practices, and I believe in the importance of collaboration and communication to achieve success. I am passionate about leveraging my knowledge and experience to help businesses maintain a secure digital environment and empower users to thrive in today's ever-evolving technological landscape.You can connect with me to learn more about my work experience and skills, and I will be happy to discuss it. Thank you.
Listed skills include Windows 7, Software Installation, Cisco Technologies, Troubleshooting, and 10 others.