Manages inventory tracking system to record deliveries, shipments and stock levels.Evaluates deliveries, shipments and product levels to improve inventory control procedures.Analyses daily product and supply levels to anticipate inventory problems and shortages.Manages schedules of employees, deliveries and shipments to optimize operations.Communicates with inventory employees to meet business goals and address personnel is-sues.Develops business relationships with suppliers… Show more Manages inventory tracking system to record deliveries, shipments and stock levels.Evaluates deliveries, shipments and product levels to improve inventory control procedures.Analyses daily product and supply levels to anticipate inventory problems and shortages.Manages schedules of employees, deliveries and shipments to optimize operations.Communicates with inventory employees to meet business goals and address personnel is-sues.Develops business relationships with suppliers and clients.Proposes strategies to reduce costs and improve procedures of supply chain logistics. Show less

Outperform to manage sales & service for industrial & marine engines. Develop sales strategies based upon client’s goals and implemented process to achieve objectives | Monitor work procedures, work schedules, and expedited work flow. Work with service team members to accomplish technical aspects of projects. Provide technical leadership to effectively steer strategic plans and future projects. Develop proposals for clients outlining project scope and timeline | Formulate with… Show more Outperform to manage sales & service for industrial & marine engines. Develop sales strategies based upon client’s goals and implemented process to achieve objectives | Monitor work procedures, work schedules, and expedited work flow. Work with service team members to accomplish technical aspects of projects. Provide technical leadership to effectively steer strategic plans and future projects. Develop proposals for clients outlining project scope and timeline | Formulate with customer satisfaction by resolving warranty & service-related issues | Prepare and submit quotations for final approval from customer. Show less

Corresponded to maintain team productivity and quality of service by establishing and maintaining clear benchmarks | Interacted with customers professionally by phone, email or in person to provide information and directed to desired staff members. Developed technical services strategies based upon client’s goals and planning & implementing the maintenance schedules for improving the overall reliability and safety of equipment & machinery. Delivered comprehensive bid proposals for… Show more Corresponded to maintain team productivity and quality of service by establishing and maintaining clear benchmarks | Interacted with customers professionally by phone, email or in person to provide information and directed to desired staff members. Developed technical services strategies based upon client’s goals and planning & implementing the maintenance schedules for improving the overall reliability and safety of equipment & machinery. Delivered comprehensive bid proposals for service repair / projects and gained client approval on costs. Show less

Outperformed to deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Facilitated to interface between the customer and workshop by understanding customers repair requirements, raising accurate repair orders and implementing workshop processes to ensuring timely repairs as per quality standards- receives customers, conducts first level diagnosis of the requested repair work and details… Show more Outperformed to deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Facilitated to interface between the customer and workshop by understanding customers repair requirements, raising accurate repair orders and implementing workshop processes to ensuring timely repairs as per quality standards- receives customers, conducts first level diagnosis of the requested repair work and details the same effectively. Formulated to provide actual spares and service quotation to customers to get approval on cost | Scheduled technicians based on complaint or preventive maintenance and follow-up them till the job closed | Collaborated with updating warranty reports on database, AMC schedule maintenance, job card opening and closing as per workshop norms. Outperformed with preparing and updating daily, weekly, monthly reports of workshop Jobs, field breakdown jobs and preventive maintenance Jobs (AMC). Worked with sub-contractors to schedule external support for projects and follow-up with vendors to ensure correct materials have been supplied Show less

Instructed students using lectures, discussion and demonstrations in diesel engine. Developed semester outlines and instructional plans for each class session to comply with stated course objectives. Scheduled lab and study sessions for students to increase subject understanding and maintain 80% GPA in practical class. Administered exams for students to test comprehension and measure progress, to get 100% success. Follow up government board syllabus and… Show more Instructed students using lectures, discussion and demonstrations in diesel engine. Developed semester outlines and instructional plans for each class session to comply with stated course objectives. Scheduled lab and study sessions for students to increase subject understanding and maintain 80% GPA in practical class. Administered exams for students to test comprehension and measure progress, to get 100% success. Follow up government board syllabus and instructional plans for each class session in accord with stated course objectives. Show less

Corresponded to maintain effective customer service by responding to service request quickly to increase service sales | Increased customer satisfaction by resolving technical issues | Assisted customers with sales needs such us inventory and shipping questions. Documented customer complaints and completed corrective action requests. Provided pricing information to customers regarding specific products | Maintained records related to sales, returns and inventory availability… Show more Corresponded to maintain effective customer service by responding to service request quickly to increase service sales | Increased customer satisfaction by resolving technical issues | Assisted customers with sales needs such us inventory and shipping questions. Documented customer complaints and completed corrective action requests. Provided pricing information to customers regarding specific products | Maintained records related to sales, returns and inventory availability. Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions | Managed CRM database, including troubleshooting, maintenance, updates and report generation. Show less

Developed to manage service team for marine and power generation division. Coordinated with technical services strategies based upon client’s goals and implemented process to achieve objectives.

Visited customer locations to assess equipment functioning and develop repair plans. Scheduled and implemented maintenance activities for power generator equipment. Corresponded to meet with customers on site to better understand project needs, discuss potential technical issues and resolve concerns. Resolved technical problems, improved maintenance operations and provided exceptional client support | Troubleshoots emergency complaints on site (mechanical & electrical) Performed… Show more Visited customer locations to assess equipment functioning and develop repair plans. Scheduled and implemented maintenance activities for power generator equipment. Corresponded to meet with customers on site to better understand project needs, discuss potential technical issues and resolve concerns. Resolved technical problems, improved maintenance operations and provided exceptional client support | Troubleshoots emergency complaints on site (mechanical & electrical) Performed major overhaul the equipment on site and workshop. Show less

Analyzed, troubleshoot and diagnosed problems and provided prompt repair and solutions. Engaged in first-level support for customers requiring routine support and troubleshooting.