Sr Store Manager
United Arab Emirates
• Develop and implement employee performance evaluations and improvement plans. • Provide a positive working environment and handle employee issues appropriately and in a timely manner. • Resolve customer problems or complaints by determining optimal solutions. • Ensure interior and exterior of store is maintained to company standards. • Encourage store employees to take ownership for their performance and career development plans, follow up on a regular basis. • Provide exceptional customer service and ensure the employees also provide the same level of service. Communicate, execute, and manage marketing and merchandising programs. • Conduct regular store meetings, Ensure employee awareness of safety and emergency procedures. • Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc. • Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank. Execute and monitor loss prevention and shrink programs. • Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments. Maintain, encourage and possess “ownership mentality”.