• Handing corporate reservations, ticketing as per company needs • Managed database and back office as required. • Ensured all issues relating to ticketing complied with best practice. • Effectively contributed towards strategy developments. • Monitored and communicated airline schedule changes and flight cancellations. • Checked all manifests against information booked.

I Joined Trans Saudi Travel in April 2009,Working here is just amazing under good leadership.

• Worked well to achieve targets and ensured that all queues and updates were regularly checked. • Utilized all preferred Airline contacts. • Assigned flights to the cruise system and ensured that allocations were used. • Handled internal and external calls, offering the highest level of customer service. • Issued airline tickets for bookings in line with contracts.