Mohammed Jaffer

Mohammed Jaffer Email and Phone Number

Back-Office Team Leader and ICT solution @ Batelco
Manama, BH
Mohammed Jaffer's Location
Manama, Capital Governorate, Bahrain, Bahrain
About Mohammed Jaffer

Mohammed Jaffer is a Back-Office Team Leader and ICT solution at Batelco.

Mohammed Jaffer's Current Company Details
Batelco

Batelco

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Back-Office Team Leader and ICT solution
Manama, BH
Website:
batelco.com
Employees:
1697
Mohammed Jaffer Work Experience Details
  • Batelco
    Back-Office Team Leader And Ict Solution
    Batelco
    Manama, Bh
    View
  • Batelco
    Back-Office Team Leader & Ict Solution
    Batelco Feb 2018 - Present
    Bahrain
    * Batelco – BNET support SPOC* Handling Backoffice support* Handling Important and VIP complaints [Many out of working hours]* 5G Management & Installation backup support* Monitor team performance and report on metrics* Fiber Support and order process
    View
  • Batelco
    Internet H/Desk Analyst, Batelco
    Batelco Jan 2012 - Jan 2018
    Bahrain
    Internet H/Desk Analyst, Batelco* Acting Back office in Inet Helpdesk for several times* Handling and managing Inet baskets of CRM tickets.* Handling Customer Surveys & reported to management* IBS team (Business customer support)* Handling the special tasks assigned by management* Trainer new joiner staff* Worked with Don’t Go team for 2 months as special task and I achieved high performance.* Handling broadband & fixed line fault
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  • Batelco
    Crm & Mobile Helpdesk
    Batelco Oct 2007 - Dec 2011
    Bahrain
    CRM & Mobile Helpdesk, Batelco* Acting Supervisor in Mobile Helpdesk for several times* Acting Back office in Mobile Helpdesk for several times* Handling and managing Mobile baskets of CRM tickets* Trainer new joiner staff* Worked with Customer Relation as an extra job after my actual duty for a while.
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  • Batelco
    Customer Service Executive
    Batelco Mar 2007 - Jun 2007
    Bahrain
    Industrial Trainee in Medium Enterprise, Batelco* Handling the tasks assigned by Account Manager
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Mohammed Jaffer Education Details

Frequently Asked Questions about Mohammed Jaffer

What company does Mohammed Jaffer work for?

Mohammed Jaffer works for Batelco

What is Mohammed Jaffer's role at the current company?

Mohammed Jaffer's current role is Back-Office Team Leader and ICT solution.

What schools did Mohammed Jaffer attend?

Mohammed Jaffer attended University Of Bahrain.

Who are Mohammed Jaffer's colleagues?

Mohammed Jaffer's colleagues are Dina Jamal, Mohammed Nairooz, Huda Abdulwahab, Sayed Ahmed Almusawi, Kaz A, Hasan Saffaf, George Pinto.

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