Mohammed Jaffer Email & Phone Number

Hyderabad, IN

Hyderabad, Telangana, India

 Lead the team of account managers and recruitment managers. Coordinate and ensure daily requirements are met with the time given by client and with desired quality.  Prioritize the requirements on a daily basis and distribute them effectively. Mentor team, monitor and check for issues they are having. Review of "under-performing" recruiters. Full.

Hyderabad, Telangana, India

 Identifying and cultivating relationships with targeted employers and hiring managers who currently have, or are likely to have, job opportunities that align with Monster.com products and services.  Own and hit/exceed annual sales targets within assigned territory and accounts (4000) Geographies USA and CANADA Develop and execute strategic plan to.

Hyderabad, Telangana, India

To start my entrepreneur journey joined Meem Technologies as co-owner. Meem Technology is primarily into providing IT Trainings online and small time BPO projects.  Operations management, people management and business development. Manage direct relationship with customer and account coordinator. Organize and coordinate trainings. Counseling to get the.

Hyderabad Area, India

 Understand and undertake Process Mapping toward deriving a complete Process Handout for the Process to be outsourced. Transition and operation of Processes / Projects of outsourced business Transitioning and Setting up Processes, as in transfer of domain knowledge Interaction with the clients on a regular basis, to develop a strong & seamless.

Hyderabad Area, India

Job Role:  To manage & improve overall operations & quality of the process, and ensure customer satisfaction. Undertakes resource allocation & work planning. Handling a team of 56 operatives.  Actively involved in Procurements and vendor management. Plans, executes & communicates changes in process like policy or functionality changes, new sub-process.

Chennai, Tamil Nadu, India

PHH was fifth largest mortgage company in US. It outsourced work for the first time. Responsibilities at PHH were to bring up the quality scores as a team for the three queues. We brought the scores up to between 97% and 100%, which was and increase of around 20%. This was achieved across a period of two months, by looking closely at the existing process.

» Worked with GE capital as SME, and Process trainer (for credit card division)» The work includes floor support and taking escalated calls that are transferred by associates. » Taking care of the new associates of the portfolio coach them to effectively take calls, help them to perform better in maintaining their talk time and quality. » Training of Team.