Mohammed Junaid Email & Phone Number

Mumbai, Maharashtra, India

Bangalore Urban, Karnataka, India

Bangalore

• Working with Owner Experience Department to effectively drive customer success stories (introduced products to over 3000 clients)
• Understanding consumer requirements/problems and providing effective solution at all levels.
• Generating Leads and managing end to end sales to tap the market at a faster pace.
• Collaborated with CC team on a project to strategize and help develop ways for a real-time chat response system.
• Supervised the hiring and training of about 10 engineers to enable quality owner experience and service.
• Competition research and benchmarking to provide insights on the market requirements to enhance the customer experience and engagement.

Bengaluru, Karnataka

Time and motion studies using techniques like Statistical Process Control to help obtain a lean manufacturing system. Thereby, reducing wastage of time and material to increase the production capacity.