-Lead and Direct the management of change through continuous improvement of courier system,processes and practices taking into account 'international best practice'changes in international standards and changes in the business environment which demands proactive action plans. -To manage the issuance, renewal, suspension and cancellation of licenses to all licensed courier operators in the UAE , build and maintain relationships with them and act resolve all customer licensing-related issues in order to ensure all timely resolution, high quality of service and alignment with applicable policies, procedures and regulations. -Oversee the research and analysis activities on licensing including operators background and operations, trends in the market, etc. and segment the operators in suitable categories, in order to create an appropriate classification system, increase market awareness and enable informed decision making.-Remain abreast of the developments in the postal/Courier market in the UAE and the region in order to ensure informed decision making.

Executive Director Business DevelopmentEmirates Post Group Strategy• Develop the departmental strategy in line with the functionalstrategy integration with other interfacing departmental strategies across EPG.• Ensure that departmental strategies and related strategic plans are developed .Leadership• Build, manage and develop a highly motivated, achievementoriented sales team and supporting networks capable of meeting, orexceeding, demanding targets and profit margin objectives.Budgets and Plans• Oversee the consolidation of the department budget and monitorfinancial performance • Ensure that all Business Development plans, objectives, and targetsare properly cascaded down to the various product managers inorder to create a performance driven culture where all productmanagers are responsible and accountable for achieving theirspecific part of the overall commercial goals and objectives of EPG.• Conduct regular reviews and monitor actual performance againstbusiness development plans and provide regular reports to the chiefcommercial officer.Market Needs and Customisation• Understand the market requirements and specifications and ensurethat they are integrated into the EPGs product design andcapabilities through continuous coordination and communicationwith the operations team, so that commercial-based solutions andproducts that could effectively meet the market needs are developed.Advertising Initiatives and Campaigns• Ensure that all advertising initiatives such as product promotioncampaigns are executed in line with the Business Developmentstrategy to fulfill the business objectives in key target markets.

• Provide support to the Vice President - Procurement & Logistics by implementing strategies to deliver the lowest total cost of ownership or acquisition for capital goods or service items.• Source, pre-qualify and evaluate suppliers to ensure that the correct products and capable services are made available.• Review and develop standard forms of contract in conjunction with the Legal and Insurance Departments to establish consistent contractual approaches with suppliers.• Develop tender documents and detailed specifications (where appropriate,in conjunction with Legal and other departments) and to subsequently issue the tender to obtain fair and competitive quotations.• Negotiate contract prices and terms & conditions with suppliers to the company’s best advantage.• Other responsibilities include leading a dedicated purchase team; ensuring efficiency and quality in customer service to different users of the Group; developing strong bonds with the suppliers and creating partnership with different clients in order to achieve the best and most.

• Provide effective leadership for Government & CorporateSegments’ Teams to inspire, shape and mobilize them towards achieving the Corporation’s objectives.• Compile identified future opportunities in all industry sections and consolidate them into a business plan.• Act as a change agent and develop the section dealing with Government & Corporate Segments into an effective team model and acenter of benchmark excellence.• Monitor and ensure implementation of new business concepts and processes in Government & Corporate Segments Section such as vertical selling, customer knowledge, customer profiling and service levels.• Ensure that these procedures are embedded as a normal way of doing business.• Take ownership of all the Government & Corporate Segment customers in the region, regularly visit major customers for a sustained relationship.