Mohammed Marer Email & Phone Number

Riyadh

Value added:- Swiftly address and rectify IT-related challenges in hardware, software, and networking, prioritizing rapid solutions due to the criticality of healthcare services.- Provide direct and comprehensive IT support to staff and users, assisting with a range of software applications, operating systems, and IT equipment.- Regularly maintain and update computer systems and network infrastructure to ensure peak performance and security.- Collaborate effectively with other IT professionals to address complex technical issues and contribute to significant IT projects.- Educate and guide users on new systems and software updates, focusing on efficient and effective utilization of IT resources.- Diligently document technical issues, resolutions, and user interactions, creating detailed reports on IT support activities.- Strictly adhere to and enforce IT policies and standards, with special attention to data security and patient privacy in a healthcare environment.- Be prepared to swiftly respond to and manage IT emergencies, minimizing disruption to essential healthcare services.

Riyadh, Saudi Arabia

Value added:- Oversee installation, maintenance, and upgrades of computer systems and networks in healthcare settings for optimal performance and healthcare-specific needs.- Lead and mentor a team of PC technicians, emphasizing up-to-date technical knowledge and familiarity with current technological trends and best practices.- Implement and manage network security, ensuring compliance with rigorous data privacy and security standards, particularly for healthcare data.- Direct complex IT projects, including system upgrades and new implementations, coordinating with various IT departments for seamless infrastructure.- Conduct IT system and policy training for staff, manage vendor relations and service agreements, and develop emergency plans to ensure medical care continuity.

Riyadh, Saudi Arabia

Value added:- Configure and install software on new computer systems in line with organizational and user requirements.- Diagnose and repair computer hardware and software issues, including regular system maintenance for optimal performance.- Set up and maintain network infrastructure, implementing security measures such as antivirus and anti-malware solutions.- Provide user support and training on system operations and best practices, resolving technical hardware and software issues.- Oversee data security through backups and recovery, maintain documentation of IT activities, and ensure compliance with software licensing and IT standards.

Riyadh, Saudi Arabia

Value added:- Manage a diverse array of documents, including filing and organizing records to uphold the meticulous documentation standards necessary for operational efficiency and compliance.- Serve as a primary point of contact, handling phone calls, managing emails and postal mail, and ensuring clear and prompt communication within and outside the organization.- Provide essential support through data entry, document processing, and assisting with the preparation of reports, thereby facilitating the smooth execution of daily office functions.- Oversee the scheduling of appointments and maintain inventories of office supplies, contributing to the effective logistical management of the office environment.- Manage financial records, including invoice processing, and deliver exemplary customer service, addressing inquiries and fostering a professional service environment.

Bachelor'S Degree, Applied Network System Engineering

Activities and Societies: A Bachelor's Degree in Technical Engineering with a specialization in Applied Network System Engineering.

High School Diploma, Technical Support

A High School Diploma with a focus on Technical Support typically involves a program designed to equip students with foundational.