ResponsibilitiesApplication Support & Sales Engineer For ELV, Fire Alarm, Smoke Barrier.• Developing and maintaining relationship with potential clients & existing customers, providing quality service and ensuring customer satisfaction, revenue generation and profitability.• Managing customer exceptions, negotiating and closing customer escalations and ensuring seamless business operations.• Handling technical application support and follow-up• Makes direct/indirect OEM sales calls and joint distributor sales calls regularly• Involved in day to day sales targets and reporting to the higher management.• Identify, plan, establish and develop new business opportunities for Engineering solutions in various • Conducting regular technical/sales training of prospects, customers, system integrators, distributor application engineers, distributor sales channels• Participated in technical organizations (i.e. API, PI, CSIA, ISA, AHTD)• Acting as a company reprehensive at professional organizations for acquiring new leads and maintaining existing accounts for further business development.• Developing in sales strategies for end users, channels and system integrators• Conduct negotiations & closing deals and evaluating client requirements for best Engineering Solutions.• Involved in business planning, forecasting and reporting