Mohammed Misbah Email and Phone Number

•Assist in network design and implementation. • Add new networks terminals. • Managing CISCO device and troubleshoot • Create users accounts and computers. • Terminate the cable and Phase plates. • Ensure that phone bills and service invoice are paid properly. • Install and configure computer network equipment. • Maintain network connectivity of all computer workstations. • Provide network support to users. • Maintain servers and associated hardware, applications, services, and settings. • Develop and monitor policies for the use of network resources. • Implement and manage disaster recovery and back up. • Evaluate and recommend security improvements and system upgrades. • Monitor network to ensure optimal performance. • Create and maintain network users/permissions. • Test release of products to minimize user impact and ensure compatibility. • Create a good solution for far area. • Assist in hardware work and users support if needed. • Create technical support documentation for systems and applications. • Operating master consoles to monitor the performance of networks and computer systems.

-company's data backups and for recovering lost or damaged data from storage devices. -Maintain the hard drive logic board replacements, repairs and component swaps. -Responsible for clearing passwords on a password protected the hard drive.-Various Operating Systems and File Systems.-Extracting, Inspecting and Repairing Raw Data.-Flash Drives, Solid-State Drives and Other Media.

• Install, configure, modify, and repair computer hardware, software, printers and scanners. • Troubleshoot, diagnose, and resolve technical hardware and/or software issues. • Monitoring and maintaining computer systems and LANs connectivity. • Responding in a timely manner to service issues and requests. • Install computer peripherals for users. • Clean up computers (Soft and hardware). • Printers troubleshooting. • Run diagnostic programs to resolve problems. • Providing technical support across the company. • Setting up accounts for new users. • Repairing and replacing equipment as necessary. • Testing new technology. • Possibly training system users and company staff members. • Provide quick resolution and excellent user’s service • Redirect unresolved issues to the next level of support person. • Provide needed information on IT products or services. • Keep record of problems and their resolution • Provide feedback on processes and make recommendations on areas to improve • Suggest improvements on procedures.