As a highly motivated and dedicated individual, I possess excellent communication skills and a strong work ethic. I am committed to delivering outstanding results in all areas of my work. As a team player, I work collaboratively with others to achieve common goals and build strong relationships with colleagues. I am adaptable, flexible, and comfortable working in fast-paced environments with changing priorities. With a proven track record of success in insurejoy.com for past 6 month. I am confident that I can make a valuable contribution to any organization. I am now seeking a new opportunity where I can apply my skills and experience to achieve outstanding results and further develop my careerAltruist technologies private limited Hyderabad, India ( June 2020 to April 2021)Insurejoy.com Madhapur Telangana India (may 2021 to November 2021)• CRM software. Advanced user of zen desk and salesforce• Conflict resolution. Calmed challenging customers and successfully resolved majority of complaints.• Time management. Exceeded all time-based goals for call waiting and complaint resolution.• Resilience. Maintained professionalism and positivity despite a high workload and challenging complaints.• Written communication. Drafted formal written responses in accordance with company style guides while ensuring a professional and compassionate tone.