 Installing and configuring of desktops and laptops with windows 10 and Windows 7 Enterprises. Troubleshoot Microsoft Products (Windows XP, Vista, Windows 7, Windows 8 & 8.1windows 10 pro)  Installation and configuration Office 365 and MS office program and Troubleshooting related issues. Monitoring & Troubleshooting of Microsoft Windows and Microsoft Office. Managing creating user accounts and groups in Active Directory. Setting up new users and disabling accounts in accordance with HR request. Attending user calls and troubleshoot network as well as desktop related issues. Monitors and maintains all Windows system administration issues. Support customer by email or chat support and on call based Installation and configuration of printer and scanner (HP, Ricoh and WorkCentre). Email configuration in Systems and email setup in mobiles. Assists with the installation, configuration, and maintenance of computers, workstations, and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs basic problem solving and assistance on various software applications and hardware systems for department and Venues users Installation and updating of Antivirus in all user systems.