Creating consumer centric, high engagement digital products.

Sabre Travel NetworkTravel Network is our global business-to-business travel marketplace and consists primarily of our global distribution system (GDS) and a broad set of solutions that integrate with the GDS.This marketplace is used by travel suppliers including approximately 400 airlines, 125,000 hotel properties, 200 tour operators, 50 rail carriers, 27 car rental outlets and 16 cruise lines to promote, personalize and sell their products to travel management companies, corporate travel departments and approximately 400,000 travel agents, around the word. The marketplace includes a mobile-enabled platform for travel buyers to shop, price, book and pay for travel. In addition, Sabre® provides data-rich solutions that give travel buyers and suppliers unique insights into their operations as well as customer shopping and booking trends.Role and Responsibilities: Handling the Travel Agency queries and issue reported by NEW and EXISTING clients. Closely work with corporate sales in order to fulfill the requirements of Travel agencies. Attend issues and queries reported / raised by the clients (Travel Agents) across the globe through Email / Phone and resolve individual goals. Expertise on Sabre GDS and corporate support with sales team to the Travel Agency. Monitor the incoming requests, queries and assign the tasks to the team members, and ensure that every requests are attended on a timely manner.  Troubleshoot issues related to PNR, Ticketing, Pricing, VOID, Cancellation, and Exchange within the ticketing procedures.Mentoring new joiners.  Share the process and system knowledge. Conduct weekly meetings with Mentees to provide feedback and to discuss the areas of improvement. Maintain progress report and share with Managers and supervisors. Shadow mentee on the issues they are handling to ensure that the issues are handled according to the company standards as the Mentor will be responsible for Mentees errors.

AirAsia India is an Indian low cost carrier headquartered in Bengaluru, India. The airline is a joint venture with AirAsia Berhad holding 49% stake in the airline, Tata Sons holding 49%, R Venkataramanan holding 1.50 %, and S Ramodarai holding 0.50%, respectively, the latter two holding other key positions in Tata Group. Air Asia India commenced operations on 12 June 2014 with Bangalore as its primary hub.Role and Responsibilities: Responsibilities include SMS, Email and Call out notifications to One point communication channel for flight disruption. Minimize guest inconvenience and to ensure seamless operations at the airport and at all Guest touch points. Liaison with Internal stakeholders to update changes to schedule on the airline website (Summer/Winter/ADHOC schedule changes) Maintaining records of all flight delays/prepone/cancellation and schedules for management reporting to gauge operational performance. One point contact for Inter departments like call center and Refund support team for all process related assistance. Advising alternate options in case of major cancellations

lobally, Travix is one of the leading online travel companies in the field of the online sale of flight tickets. With its brands CheapTickets.nl, Vliegwinkel.nl, BudgetAir.com, Flugladen.de and Vayama the company operates in 29 counties. All brands globally offer flights of national and low cost airlines, hotels, car rental, rail travel, city trips and complete holiday packages. Travix has over 500 employees with a total of 45 different nationalities. Travix is a member of the BCD Group. More about Travix: travix.comRole and Responsibilities: Book Domestic, International and worked with GDS Amadeus. Communicate information to clients regarding fares rules and itinerary. Processing Ticketing, Exchanges, Revalidation, Cancellation, Schedule changes. Ticketing collect and process payments Assist with changes to travel arrangements and bookings Itineraries. Fare calculation and pricing past pasted booking and sending the quotations to the clients.

AISATS is the premier airport services company in India.They are driven by our passion to provide world class airport services in ground and cargo handling that exceed customers' expectation.By their employees, partners and associates are able to perform to their full potential, creating sustainable value to stakeholders.AISATS recognises and honours its social and environmental responsibilities in the localities where it operates. Role and Responsibilities: One of the leading handling agencies in Bangalore International airport which handles around 12 international airline that flies out of Bangalore. Handling reputed airlines- SINGAPORE AIRLINES AND EMIRATES.. Check-in agent and verifying documents of traveler. Ticketing collect and process payments Well-versed in passport and visa check  Handling Lost and found baggage.