• Provide assistance to selling partners in resolving issues, listing products, and streamlining sales.• Diagnose technical, operational, system, and process issues and propose solutions to remove barriers to enable resolutions.• Strive for the perfect customer interaction every time.• Contribute to a team environment, adhering to service level agreements for phone and email cases.• Provide support and investigate issues for Selling Partners across IN marketplace.

• Collaborated with cross-functional teams at Wipro Limited to deliver high-quality products on time.• Prioritized responsive design and accessibility by utilizing modern front-end development trends and technologies.• Optimized application performance and development workflow using React Router, Webpack, and Babel.• Developed and maintained modular, reusable, and scalable codebases using ReactJS, ensuring easy maintenance and updates.• Utilized React Hooks to manage state and side effects in functional components, improving code readability and maintainability