Mohammed Muneer
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Mohammed Muneer Email & Phone Number

Experienced Technical Support Pro | MS Office 365 Guru | Contact Center Specialist
Location: Bengaluru, Karnataka, India 2 work roles 2 schools
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Role
Experienced Technical Support Pro | MS Office 365 Guru | Contact Center Specialist
Location
Bengaluru, Karnataka, India

Who is Mohammed Muneer? Overview

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Mohammed Muneer is listed as Experienced Technical Support Pro | MS Office 365 Guru | Contact Center Specialist based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Mohammed Muneer.

Mohammed Muneer previously worked as Technical Support- II at Mitel India and Voip Network Engineer at Asiaa Data Pvt Ltd.. Mohammed Muneer holds Bachelor Of Technology - Btech, Electronics And Communications Engineering, First Class from Kannur University (Ku).

Profile bio

About Mohammed Muneer

At the forefront of Unified Communications as a Service (UCaaS), my tenure at Mitel India has shaped me into a solutions architect for top-tier voice and video communications. With proficiency in Amazon Connect, Mitel, and Shoretel contact centers, my focus remains on enhancing client communication infrastructures and troubleshooting with agility.Certified in Microsoft 365, our team at Mitel India has navigated the complexities of Office 365 and Teams, ensuring operational continuity. Our collective achievements reflect a drive to push technological boundaries and provide expert-level support across diverse telephony systems, all while fostering cross-functional collaboration for seamless enterprise communication solutions.

2 roles

Mohammed Muneer work experience

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Technical Support- Ii

Mitel India

Bengaluru, Karnataka, India

Led design and implementation of UCaaS solutions for Mitel clients, ensuring top-tier voice and video communications. Provided expert support to cross-functional teams, swiftly resolving complex telephony issues. Proficient across multiple contact center solutions including Amazon Connect, Mitel Contact Center, Shoretel Contact Cente, Microsoft Teams and Ignite. Also gained valuable experience navigating Microsoft Office 365 and Teams challenges, contributing to seamless operations.

Aug 2017 - Mar 2024

Voip Network Engineer

Asiaa Data Pvt Ltd.

Bengaluru, Karnataka, India

Provided ongoing support for clients by ensuring the reliability and stability of Cisco IP telephony systems. Troubleshooted and resolved various issues with Cisco IP phones, ensuring seamless communication and functionality across the network. Efficiently managed and resolved escalated cases pertaining to Cisco IP phones, employing advanced troubleshooting techniques to ensure swift resolution and uninterrupted communication services.

Jun 2014 - Jul 2017
2 education records

Mohammed Muneer education

Bachelor Of Technology - Btech, Electronics And Communications Engineering, First Class

Kannur University (Ku)
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What is Mohammed Muneer's role at their current company?

Mohammed Muneer is listed as Experienced Technical Support Pro | MS Office 365 Guru | Contact Center Specialist.

Where is Mohammed Muneer based?

Mohammed Muneer is based in Bengaluru, Karnataka, India.

What companies has Mohammed Muneer worked for?

Mohammed Muneer has worked for Mitel India and Asiaa Data Pvt Ltd..

How can I contact Mohammed Muneer?

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What schools did Mohammed Muneer attend?

Mohammed Muneer holds Bachelor Of Technology - Btech, Electronics And Communications Engineering, First Class from Kannur University (Ku).

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