Mohammed Mustafa Selim Email & Phone Number

United Arab Emirates

United Arab Emirates

• Cultivated and nurtured a robust client base while fostering enduring relationships with customers and KOLs inthe region.• Demonstrated commitment to exceptional customer satisfaction through the establishment of trust basedconnections and attentive responsiveness to feedback.• Executed a comprehensive territory business plan, managed pipeline activities, and provided weekly reports tothe sales manager.• Contributed to strategic sales planning by assisting management in formulating sales strategies, creatingforecasts, and developing operational plans for product sales channels.

Egypt

Stretched assignment to Services Sales role.- Taking the lead to enrich contract penetration, win-backs through analyzing Philips IB.- CS Funnel Management as per District plan for contract renewals and win-backs.- Coordinate efficient approach to the customer, by working closely with Account Managers within my area to combine service sales solutions (e.g., POS, Ex-Warranty).- Contributing to the development and implementation of Professional services (e.g., Educational Services)- Collaborating with SDMs, CS support officers, IB mangers, CLV, sales support, billing, marketing, and accounting.Assigned as a Sales Account Manager.- Achieved a remarkable win rate and strengthened the install base, particularly in MR and Cath-lab.- Implemented company business strategy and ensured continuity of relationships with key accounts.- Managed sales volumes with profit margins, achieving targets in order intake, sales, and account receivables.- Collaborated with cross-functional teams including technical support, product development, marketing, and accounting to provide comprehensive customer solutions.- Conducted thorough analysis of win and loss deals, providing valuable insights for sales forecasting and strategic decision-making.- Acted as a client representative to other departments, facilitating seamless communication and coordination.- Worked closely with modalities specialists to review configurations and customize solutions to meet customer needs and preferences.

Egypt

Responsible for two product lines at Global Technology:FUJIFILM (CT, Mammography, X-ray, DR, CR, Imagers) / Mindray UltrasoundDeveloped a strong expertise in radiology equipmentMarketed radiology equipment to radiologists, hospitals and radiography centers.Strengthened accounts base and maintained long-term relationships with customers and KOLs in the area.Ensured high customer satisfaction by building trust connections and listening carefully to feedbacks. Generated a wide list of potential clients in my territory to use as sales leads.Successfully exceeded territory sales target.Monitored competitors' activities, products and researched market conditions that may affect sales.Implemented an effective territory business plan, pipe line activities and weekly reported in defined formats to sales manager.Assisted management in devising sales plans and strategies, develop forecasts and operating plans for product sales channels.Facilitated impactful workshops, scientific meetings, and events, promoting company's presence in the industry.Contributed to the successful launch of GT Sono-school at Alex Uni, demonstrating dedication to education and empowering medical professionals.

Tanta, Al Gharbiyah, Egypt

• Improving total food and beverage costs by 15% through menu engineering and instituting new inventory control measures.• Improving customer satisfaction scores through two quarters over prior year.• Forecasting and budgeting to reduce and control expenses to surpass monthly revenue goals• Implementing competitive analysis every three months, data gathering of the competitors• Working closely with the general manager to provide the best possible work environment and foster growth.• Integrated P&L goal driven results by initiating SOPs: including purchasing, inventory control and accounts payable systems• Developed and managed food and beverage annual budgets including expenditures.• Achieved budgeted profit flow through two quarters.Planning and Strategy• Developing/implementing strategic integrated marketing plans in correlation to expenditure budgets annually• Regularly define/identify most effective communication channels to promote existing products and services• Managing digital marketing and social media activities across social media platforms including the development of content and analysis of reach and conversionBrand Management Awareness• Coordinating media outlets to generate coverage and maintain awareness of the brand• Handling all media request, media releases, inquiries and presentations to drive quality media and impactful word of mouth• Keep current with marketing trends, competitive analysis and new communication techniques in order to recommend creative ways to reach out the targeted audience.• Evaluating/preparing reports showing the results of marketing campaigns (ROI).• Participating in contracts/agreements with advertising/media firms, vendors, suppliers, and other service providers.Customer Engagement• Building customer database/engaging through regular customer data as in loyalty programs• Supporting the operation team in managing guest experience on site, be visible and be part of the face of the brand.