Process Specialist
CurrentMOHAMMED NAHEED Process Specialist - Credit to Cash ( Collection) at Cargill 1. CAREER OBJECTIVETo be a part of the challenging team which strives for the better growth of the organization, and which explores my potential and provides me with the opportunity to enhance my talent with an intention to be an asset to the company.TRANSITION EXPERIENCE: (Ocean Transportation) Successfully transitioned the activities of credit control team from Geneva, Switzerland. Two visits made- 1st visit for daily activities and 2nd visit for month end activities. Co-ordinated with BU to prepare project sops for smooth and efficient process stabilization. Trained the team by streamlining the process. Developed and implemented transition project plans. Maintained ongoing communications with suppliers, credit controllers and captains from ocean transport team. Ensured there was on time payment received and applied as and when required.TEAM ACTIVTIES:• Leading team of 15+ Fte’s• Conducting Daily Huddles and discussing day to day activities and plan with team• Weekly connect STM and tower lead to discuss on any challenges and Highlights• Preparing Monthly KPI which will be discussed overall CTC Tower • Engage in New project and actively participating UAT • Part of One-on-One discussion with manager for yearly appraisal • Metrics prepared to discuss with STM and Tower Lead on monthly basis • Engage with Team Manager to drive additional cost to serve reduction such as backfill• Actively Engaged in SEF call on Monthly basis to discuss operational topics• Provide updates and training to team members on Cargill’s Leadership Expectations • Support the team in Implementing new ERPs which helps the team in achieving the Efficiency• Reviewing team members activities, updating issue and error tracker if any scenarios found.• Preparing metrics every month on Open AR, Bad debt and reduction in unapplied cash