As the Digital Training Development Officer at Vaillant Group UK, my role revolves around leveraging my BSc in Software Engineering from The Open University to craft innovative e-learning solutions. With a solid foundation in computer software engineering and hands-on experience as a Learning Technologist, I've honed my expertise in Articulate 360 and technical learning. My journey includes over two years enhancing digital training strategies and a previous analytical stint at GBG Plc. Here, my skills in knowledge management and forensic document analysis have proven invaluable. Our team strives to deliver cutting-edge training that resonates with a tech-driven audience.