Mohammed Omar
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Mohammed Omar Email & Phone Number

Customer Success Manager - Gulf and Levant at Philips
Location: Dubai, United Arab Emirates 9 work roles 1 school
1 work email found @philips.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@philips.com
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Current company
Role
Customer Success Manager - Gulf and Levant
Location
Dubai, United Arab Emirates
Company size

Who is Mohammed Omar? Overview

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Quick answer

Mohammed Omar is listed as Customer Success Manager - Gulf and Levant at Philips, a with 70504 employees, based in Dubai, United Arab Emirates. AeroLeads shows a work email signal at philips.com and a matched LinkedIn profile for Mohammed Omar.

Mohammed Omar previously worked as Incident Manager Software Solutions - Middle East, Turkey and Africa at Philips and Customer Care Center Manager - Middle East at Philips. Mohammed Omar holds Bachelor'S Of Science, Communication Engineering from University Of Science And Technology, Yemen.

Company email context

Email format at Philips

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{first}.{last}@philips.com
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Profile bio

About Mohammed Omar

As a success manager, I maximize your utilization of our enterprise informatics solutions and simplify how you communicate with our organization. Win win for both. As an Incident Manager at Philips, I oversee the software solutions service operations for the Middle East, Turkey, and Africa region. With over 10 years of experience in operations and customer service, I have a proven track record of delivering high-quality results and enhancing customer satisfaction.I am passionate about building and leading high-performing teams that thrive in a psychologically safe work environment. I use LEAN and Six Sigma methodologies to design and improve service and operations processes, ensuring efficiency and effectiveness. I also hold certifications in Project Management and Leadership Skills, which enable me to manage complex projects and collaborate with various stakeholders.

Listed skills include Cisco Technologies, Customer Service, Telecommunications, Telecommunications Engineering, and 29 others.

Current workplace

Mohammed Omar's current company

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Philips
Philips
Customer Success Manager - Gulf and Levant
Dubai, AE
Website
Employees
70504
AeroLeads page
9 roles

Mohammed Omar work experience

A career timeline built from the work history available for this profile.

Customer Success Manager - Gulf And Levant

Dubai, Ae

Incident Manager Software Solutions - Middle East, Turkey And Africa

Current

Dubai, Dubai, United Arab Emirates

Successfully set up the level 1 and level 2 support organization for the Middle East Turkey and Africa region. Standardized the support processes from case creation, to escalation to problem management. Formulated the standard work document and added it to the quality management system. Lead and coached the support team consisting of 10 on-site engineers and 18 remote support engineer. Groomed talents and promoted them to bigger roles outside the team.

Jan 2021 - Present

Customer Care Center Manager - Middle East

Dubai

Leading the teams of the customer care center operations across Gulf and KSA

Jan 2019 - Jan 2021

Customer Care Center Manager - Gulf And Levant

Dubai

Jul 2018 - Jan 2019

Regional Logistics Officer Middle East And Turkey

Dubai

Managing local distribution centers across the region MET. Responsible for logistics returns in Middle East and turkey. Insuring inventories are within acceptable level. Continuously improving the stock aging for branch and field service engineers warehouses.

Mar 2015 - Jun 2018

Call Center Coordinator

Riyadh

Feb 2013 - Feb 2015

Communication Engineer

Stc

Saudi Arabia

Filtering and analyzing DSL and PSTN complaints; work on HUAWEI, Alcatel Lucent and Nokia-SEIMENS Network Management Systems, Alcatel-Lucent Network Analyzer and Fixed lines Provisioning Client.

May 2010 - Feb 2013

Telephone Tech Iii

Saudi Arabia

Work on voicemail system, witness system, Call Management system, communications manager and billing system. Provide telephone installations, telephone project and troubleshooting.

Jan 2009 - May 2009

Merchandiser/Coordinator

Saudi Arabia

Coordinated logistical re-supplying of in-store products.

Aug 2007 - Sep 2007
Team & coworkers

Colleagues at Philips

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1 education record

Mohammed Omar education

FAQ

Frequently asked questions about Mohammed Omar

Quick answers generated from the profile data available on this page.

What company does Mohammed Omar work for?

Mohammed Omar works for Philips.

What is Mohammed Omar's role at Philips?

Mohammed Omar is listed as Customer Success Manager - Gulf and Levant at Philips.

What is Mohammed Omar's email address?

AeroLeads has found 1 work email signal at @philips.com for Mohammed Omar at Philips.

Where is Mohammed Omar based?

Mohammed Omar is based in Dubai, United Arab Emirates while working with Philips.

What companies has Mohammed Omar worked for?

Mohammed Omar has worked for Philips, Stc, King Faisal Specialist Hospital, and Sunbulah Group.

Who are Mohammed Omar's colleagues at Philips?

Mohammed Omar's colleagues at Philips include Sathish T, Prakash Sondawale, Julia Dos Santos Britto, Gerard Vlogman, and Jamie Werner.

How can I contact Mohammed Omar?

You can use AeroLeads to view verified contact signals for Mohammed Omar at Philips, including work email, phone, and LinkedIn data when available.

What schools did Mohammed Omar attend?

Mohammed Omar holds Bachelor'S Of Science, Communication Engineering from University Of Science And Technology, Yemen.

What skills is Mohammed Omar known for?

Mohammed Omar is listed with skills including Cisco Technologies, Customer Service, Telecommunications, Telecommunications Engineering, Customer Satisfaction, Committed To Customer Satisfaction, Committed To Professionalism, and Committed To Work.

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