Mohammed Omar Email & Phone Number

business strategy; marketing; financial and management controls; human resources; information technology; e-business; supply-chain management.

Responsibilities Strategy & Planning - Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies. - Manage IT department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources. - Operational Management Where necessary, re-engineer applications support to ensure it aligns with business processes, tactical planning, and strategic vision. - Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.- Develop and review budgets for and from IT department divisions and ensure they comply with stated goals, guidelines, and objectives. - Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and IT systems. - Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award. - Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs. - Develop business case justifications and cost/benefit analyses for IT spending and initiatives. Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts. - Oversee provision of end-user services, including help desk and technical support services. - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. Oversee negotiation and administration of vendor, outsourcer, and service agreements. - Manage IT staffing, in